Paddy Power Review

I've also had the bet not placed message and upon reattempting it realized it had taken several sums from my account. Paddy power did also not payout on a bet and said they issued the wrong odds, but waited until the match ended to state this, and issue a lesser sum. They knew this during the match as they paid out directly after, and paused to see if the bet would lose.

I had an account with Paddy Power for years, hardly every won a thing until last week when I won £3700, the majority of which from a £3 bet. But guess what, there not paying me the money. They say I have a newer account which I closed and therefore I shouldnt be using their site full stop, funny how though took my money until I won. If you want to get paid out for your winnings dont bet on here, it just appears they will find a reason to not pay you when you actually win!

Short version - signed up, deposited £10 with PayPal account, lost it, deposited another £25 with debit card, lost that, went to deposit some more and sytem had blocked my account. What follows is my conversation with a customer adviser. START Welcome to Games Live Help. John M has joined this session! Connected with John M John - Welcome to Live Help, my name is John M. How can I help you today? Me -apparently there is an issue with my login details John - Can I please get your username and your name? Me - cjkace John - Could you confirm your Mother's maiden name please? Me - XXXXXXXXXX John - Could you confirm your Date of Birth please? Me - 19th January 1970 John - You have deposited with a paypal previously but the paypal is not in your name Me - and? John - Its against site rules to use someone else's pay methods on the account Me - the account is in my wifes name, but is a family account. Paypal don't like multiple accounts at the same address, or didn't when we signed up over 8 years ago John - Can you confirm the name on the account Me - if its against the rules why didn't it flag BEFORE you took my money? Me - entered wife's name John - Ok I have removed the paypal from the account and your paddypower account is active again for you Me - ? Have you refunded the £10 from PayPal? John - There is no £10 on the account to refund Me - No cos it was lost - but you are saying that I can't use PayPal, as it's not my account (I can't find any rules that say I can't use PP in my wife's name) so I would have thought that you'd refund the £10? John - It does state clearly in the terms and conditions that you agreed to that you can only use paymethods in your own name. Please read all the terms that are available on the site if you are not sure of anything Me - I can't even find the terms - no link on the front page John - I will direct you to them John - Go to www.paddypower.com John - Click on help centre at the top right John - Then type in terms and conditions John - This will bring up all the terms that you have agreed to John - Is there anything else I can help you with? Me - yes - cancel my account please John - Your account is closed for you now Me - it doesn't say in teh terms about having to own the bank account Me - what section please? John - Have you read all the terms available there? Me - yes - have asked it to find 'account' and 43 are shown of which none mention that the bank/PP account must be in my name John - I will refer you to section 40 of the terms Me - So you will be cancelling the transaction? John - Transactions means any pending bets or wagers Me - and refunding the £10 that Paddypower took in error John - You do not have any on the account Me- So who do I complain to in the Isle of Man and ask to investigate - or do I just complain to PayPal? Me - you shouldn't have accepted the funding - and a larger issue is evident - what if I had transferred more than £10 across? John - Also I must say that we have not taken any funds from you or from anyone in relation to this account - you have deposited funds to this Paddy power account John - You have deposited and spent the funds Me - Believing that I was ok to - the section is so easy to miss Me - Why does it not just say that in order to deposit funds you must be the account holder for any bank, card etc Me - instead in the middle of a wall of text it says - Paddy Power also reserves the right to suspend or close any account and cancel any associated transactions where the account holder and the owner of the funding instrument are not the same. Me - So I repeat who do I pass the details about this on to? John - I cannot say why it does not say something else - all I can say is the terms are there and unfortunately you cannot use anothers persons pay method John - What details do you need to pass on? Me - A complaint that you accepted a wager from me, from an account not in my name, without checking? Had I been attempting to defraud someone, it looks like I could have taken more and lost it before your system flagged? Someone, somewhere should be interested in the lack of security? Me - Not that I'm that bothered, as I've saved money by you closing the account, I just dislike terms and conditions that are deliberately unclear John - We cannot stop you or anyone else from depositing with any method - that's why we make it clear in our terms you must use your own paymethod - Me - and a system that doesn't monitor deposits is so ripe for abuse Me - seriously? John - Once you have deposited we then perform a check to make sure the method is in your name Me - but by then it could be lost - and some innocent be out of pocket John - Thats how the online industry works - you can use anyones card for most online transactions - But once you make that deposit with us there is a security check performed - Me - i'm astounded to be honest, that you have zero checks BEFORE a bet is made with a deposit John - If the details do not match the account is suspended Me - no it isn't - checks are made BEFORE goods or services are released END Can't believe that PaddyPower is so lax on it's security, and am tempted to ask the Isle of Man Gambling Commision to look into it. The relevant section in their T

Stop attacking Paddy Power just because of jealousy or without any reasonable arguments. I joined with them several months ago and never had any problems. The reason for that is I got my account VERIFIED by them. I sent them bunch of documents of my passport, driving license, front/back copy of my credit/debit (in my case debit) card and after they checked them emailed me that everything is ok and I won't have any problems regarding withdrawal and everything else. They didn't even ask me to send all this documents, I did this on my own because sooner or later every bookmaker will ask you to prove your id and age. Therefore, my friend gamblers, always verify your account first and then enjoy betting with any bookmaker. And by the way, I'm very fast payed out by Paddy Power, in about 5-15 minutes after the match finishes. Just verify your account and every bookmaker should treat you good (the reliable ones). Peace...

Unable to watch online football. Also played bets and results still not in til after 30 minutes. Tried to complain and just not listed too. Closed account. Would not use again

Quick Customer Service, Easy to use Website, Good Offers and Great Poker Freerolls...

It's dangerous to bet with Paddy Power online.They will place winning bets as losing and then not answer your emails when you complain.There is better out there