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Name
Victor Chandler
Web site
Established
1995
License(s)
Gilbraltar
Phone
UK: 0-800-097-3344
Spain: 956-779-063
Intl: +350-79-063
Email Support
Address
Victor Chandler Leanse Place 50 Town Range Gibraltar
- Site Relaunch May '09
- Welcomes high rollers
- Solid reputation
Pros
- Welcomes high rollers
- Does not limit the accounts of big winners
- Efficient, knowledgeable customer service
- No transaction fees
Cons
- Average odds
Special Features
- £100 Free Bet for new users
- Poker: $35 in FREE CASH plus 300% Deposit Bonous up to $600
- Casino: £100 Welcome Bonus
FULL REVIEW - Victor Chandler (8.36)
Victor Chandler is a leader in the online sports betting industry. They offer a large range of odds on a wide variety of sporting events and leagues throughout Europe, including great coverage on horse racing, greyhounds, golf and football.While Victor Chandler does have a great selection of international football leagues, their prices do not stand out; they are similar to other bookmakers.
After a site relaunch in May 2009, the website is now clean and well organized; everything is easy to find. Before, it was too cluttered. They've also added a bet slip to the site, which was lacking on the old site.
Customer service at VC is fast and efficient, both by phone and email. Unlike other bookmakers, Victor Chandler offers significantly higher maximum daily withdrawal amounts. Withdrawals are also processed extremely fast.
Victor Chandler has a nice offering of bonuses and promotions, such as money-back specials, special accumulator bonuses and free bets. As of May 2009, VC has doubled its sign-up offer, from a £50 to a £100 free bet.
Victor Chandler has something for everyone: a great casino, exceptional poker room, and extensive sports book, all backed by a company which has been in the industry for more than 60 years.
Do you have an opinion or experience with Victor Chandler you would like to share?
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Lasted 7 bets . All losers . Lost £1150 . They are a joke . Victors dad would turn in his grave having built up one of the best betting firms in the world only for his philandering son to sell most of it to Tabor !
Closed my account without paying me all my winnings.....don't want to go into much details.
After signing up with my first ever account with V.C I was waiting for my FREE £25 promotion cash. After me lumping £25 into them in order to receive said promo cash....it never arrived. After several e-mails to ask when i would receive my welcome bonus there response was... Well Marc, you already have an account with us so your not getting it. I said, I haven't an account blah blah, where is my free cash. They say my account matches another account..... similarly and gave me details of this other account. and quote "I.e your name is the same but spelled differently, username is quite the same" now this guys user name was obviously his name and d.o.b, my username is my favorite hobbie.....so explain how someone;s Christian name is 'gardening'??!! So to sum it up, name = not the same, d.o.b= not the same, username = not the same, password = not the same, address = not the same they conned me out of my money, avoid Victor Chandler. True what they say, nothing is free is this world.....
OK for best odds etc., but don't expect an easy time if you want money back from them. Don't accept switch/,maestro so had to deposit with my credit card. Bank then started charging me £3 for a deposit into the account. When I wanted to withdraw some money after a win, they wouldn't/couldn't pay me on the same card. Tried a BACS transfer which went through, then was cancelled later (was never confirmed if it was them or the bank that stopped it). I decided to close the account and had a fight to do so. They insisted on having a copy of my passport and a utility bill/credit card bill, even though they did not ask for either when I opened the account. I sent them a copy of a credit card statement for the card I has used to deposit, then they agreed to close the account. Took their time sending the payment. Would not use again.
I manage an online poker portal much like this one and I was recently robbed by the crooks at Victor Chandler. I entered into a relationship with Victor Chandler Poker whereby I would be paid in relation to how many players I brought them. It took a while to get things rolling, writing content and performing SEO. Slowly but surely I began to bring them a number of players. All of a sudden, they disconnected my links without informing me. I contacted them and they responded by telling me that we weren't bringing them enough players so they were discontinuing our business relationship. The bastards also informed me that they would be keeping the money that I rightfully earned bringing them players. Let us not forget that their CEO was recently arrested in Israel for illegally distributing Prepaid Cards. These cards allowed players to access the casino from Israel, where it is illegal. They were also busted for transferring $9 million dollars in cash earned from the fraud without reporting it to the tax authority...real class act. Victor Chandler does not respect their business partners and they do not respect the law; do not expect that they will respect either you or your money. The "face" of the Victor Chandler brands is Victor Chandler himself, a debonair and classy-looking wealthy fellow that evokes feelings of trust and stability. What a farce! Just a bunch of crooks...better off just burning your money and saving yourself the trouble.
And now for the key question. How much are you ahead Luke?
i have been with vc bet for about a year now and i have had no problems at all with them. i only bet on football and they do the best odds week after week, also if you have a five-fold football accumulator and you are 1 down you get your money back! so i think its very appealing to football gamblers.
i deposit £100 as a new customer and was hoping to get a free bet ,they let me spend my £100 on bets and then when the time came for my free bet off them i was told i had to prove my age ,they wanted passport details as i dont have a driving liscence ,i sent them my details i am 62 ,yhey told me they wanted more details which i didnt want to keep sending them details of my passport but i did they still wanted more by this time i was pissed off i didnt get my free bet they closed my account yet they let me spend £100 for nothing in return do not trust them never again ,,,
They closed my account after just 14 £100 bets on horses. I was only £100 up when they decided my account wasn't profitable for them. It makes me wonder how Mr Chandler has the gall to plaster his mugshot on all the advertising and promotional bumf when his company can't seem to run a book properly.
I was shut down earlier this year. My crime was only betting at VC when they had the best price. I don't arb, ever - what's the point of going to all that effort for pennies? I have never read so many bad reviews about a company. It is the same at several other betting sites. This was a great company once - not any more. Are they in serious financial trouble - if they haven't shut you down already maybe it's time to get your money out. Remember Premierbet, Luvbet, Netbetsports etc - all had a strong UK following.
I posted on this web-site in August giving them 10 out of ten following a series of challenging emails from other previous customers. This was based on my many hard years of loyal betting and very satisfied betting with them with them. I have now received an email telling me that my account has also been closed with no real explanation - thats loyalty for you. Please add me to the ever growing list of disatisfied customers. Lucky still some great sites left like PaddyPower and Sportingbet. Can you also please remove my other review please.
I also have been emailed that a 'business decision' has been taken to close my account. To be honest I felt hurt and upset because I thought I must have done something wrong with my account. I am 69 years old and not very good on a computer so was worried something was amiss. I now see by other punters comments that I do not bet enough!! Have never won a vast amount, perhaps £100 and likewise have never lost a lot. I agree that it is 'greedy' of VC to only deal with big losers when the lifeblood of the betting industry relies on all the small punters who hoping to win a bit bet on nearly every race, not just on big races. I would have given VC 10 out of 10 for their site and odds etc but will now delete their website from my computer.
What a F****ing joke. The mug punters bookmaker is closer to the mark...My account stayed open until it started to show a profit and then wham without warning can't log in...Contacted live help and sure you know the usual BS about the traders decision blah blah blah.... This so called business plan that my betting didn't fit into is designed to make that Victor b****ocks a very wealthy man...I have seen bailiffs escort mug punters out of their houses because they gambled away their mortgage repayments...VC won't feel sorry for them though you can be assured... Victor Chandler and the likes are the scum of the earth...Same as drug dealers who prey on vulnerable addicts...
I started a system around a month or so ago, I have had 3 bets with spineless vic, 2 bets have lost and one has won which was 2 days ago, however last night I gets an e mail stating this - "We are contacting you today to advise that a business decision has been taken by our Senior Traders and I must inform you that betting Account Number ****** has now been closed and no further business may be executed on your behalf. The balance of this Account stood at zero with no outstanding bets. As explained in our Terms and Conditions, a Traders decision is final and will not be over turned. We would like to take this opportunity to thank you for your past custom. Should you have any further questions please do not hesitate to contact me." I must have been around £700 up overall as the winning bet was £840. Truly Shocking. Hang your head in shame Vic "I'll take your money only if you lose" Chandler!!!
Sent me an e-mail stating my account had been closed with immediate effect based on a decision by a senior trader. Made a few quid betting predominantly on the USPGA golf but by no means a high roller, far from it in fact. Account closed with no explanation whatsoever, disappointed. AVOID THIS GUTLESS BOOKIE they only want losers.
I have had an account with V.C. for about a year, I only bet fairly small stakes. I am certainly not a high roller, arb punter or anything like that. Yesterday, I did win a few hundred on an each-way bet on the horses. That is by far my biggest win, as my usual bets are football accumulators with an average stake of about £5. I win some and lose some, so I was amazed this morning to find that my account has been closed. HOW PATHETIC CAN THEY BE ? It is clear from other comments here that V.C. only want to deal with mug punters and big time losers, so if you have an account with them, this is clearly what they think of you. My advice would be to cash out any funds you have with them and bet with a proper, reputable firm instead. By the way, I was not informed of this decision until after I had tried to log in to my account. According to customer services, this was due to a fire alarm going off this morning so they were unable to email me! HA HA, they must be the biggest joke in the betting industry. AVOID !
basically i opened an telephone account with vc when they first went to gibraltar in 2000,at the time they were happy to take decent bets,i believe i did quite well,never a hint of being knocked back for anybet,anyway i gave up gambling lost my details and my details changed,decided to start up again 2007 told i would need to open a new account at that point it had not changed they were still happy to take large bets with out query,still had telephone option,stopped using them for about 3 years went back in dec 2010 every thing had changed, no telephone option,the bets i tried to place were rejected and had to be placed manually by customer support some at a reduced stake,anyway had £70 on kvitova to win wimbledon at 14/1 (tried to put on on £150) on the following monday tried to log on was lock out spoke to customer services they said my account was closed due to a decision of senior trader,i was a bit shocked,told i had been showing an overall profit of£1500 approx,clearly they have decided the dont want customers who win or look like they could be long term winners but to make that decision pretty much after one bet seems a bit extreme the bet i had intended to do next was a loser and i lost £2000 on then open with the tote shortly afterwards,they can run there business as they chose but it is not the victor chandler of old.
I see I'm not the only one. I had a little winning streak on VC, up a massive , business threatening £700 over a month, and my account was closed. I could not believe it. I can only assume they mean to wind down the business eventually. I'm a regular punter, I only bet what I can afford. Every punter will hit the odd winning streak, and inevitably then a losing streak. If VC's policy is to shut down every account that shows even a modest profit over a period of weeks they will be left with £5 punters, and if they cannot stomach even their occasional lucky streak, no customers. If they are planning to float on the stock market or something then this stupid policy should be highlighted in the financial press. And as for those ads with Paddy McGuiness? you are a joke Victor, a wuss.
this bookie will close your account without notice. i had a dispute with paying lower odds on accepted wagers. furthermore an accepted wager paid... then winnings withdrawn later. no reply from any mail to customer services. this bookie is a potential swindler. high caution.
avoid at your PERIL!!! I RECENTLY JOINED THIS COMPANY AND DEPOSITED £8 AND PLACED A BET AND IT WON AT 25 TO 1, THEY WONT PAY ME, AS I HAD MADE A HUMAN ERROR AND CLOSED MY PREVIOUS ACCOUNT, THROUGH GAMBLING REST, EITHER SO YOU TAKE A BET YOU HONOUR IT,!!!!! THEY DIDNT!!!!!!
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