Website: | https://www.palacasino.com/ |
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Min. Deposit: | $10 |
Promo: | FREE $25 Sign-Up Bonus |
Support: | 24/7, 24/7 customer support through email, 24/7 Live Chat |
Promo Code: |
No code needed
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Launched: | 2013 |
Payout Speed: | |
Payment Methods: |
Pala Casino is now Stardust Casino, read the full Stardust Casino review here.
Pala Casino is the online platform of the Pala Casino Spa Resort. Confusingly, although the brick-and-mortar casino is located in Southern California, the Pala Casino website is only legally available in New Jersey in the United States – thanks to a partnership with the Borgata in Atlantic City.
Along with its sister site Scores Casino, Pala Casino offers a full suite of modern casino games, as well as online bingo and poker games.
Our review covers everything you need to know about the site, from the bonuses to the software, before you decide whether to sign up.
Our experts have got decades of experience in the world of online casino games, and we’ve got the full story on Pala Casino right here, including areas we think could be improved.
Pala’s welcome bonus package is going to attract the most attention and for good reason. Combining a 100% match bonus with a no-deposit bonus is great, and means both higher and lower stakes players can get a tangible reward for signing up.
But the offers certainly don’t stop there, and Pala also does a great job of coming up with fun bonuses for existing players too.
Here’s the full story.
We’re big fans of the welcome bonus at Pala Casino, which effectively comes in two parts.
First up, there’s a no-deposit bonus that you can claim just for creating your account. You’ll get $20 in bonus cash, plus your first chance at the Free Daily Spin – which is guaranteed to be worth at least an extra $5. More on that Daily Spin coming up.
That’s a minimum of $25 in bonus cash, totally free. There are also 20x wagering requirements attached to both the original $20, and any winnings from the spin.
If you decide to deposit some of your own cash, you’ll be eligible for the second part of the welcome bonus. You’ll get a 100% boost on your first deposit, maxing out at $250, as well as 50% on your second deposit and 25% on your third.
Your first deposit bonus has 10x wagering requirements attached to the bonus cash, while the subsequent two bonuses have a 20x turnover.
We like these kinds of multi-part welcome packages, where the savings keep unfolding over time.
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You won’t need a promo code to claim your welcome bonus at Pala Casino. Everyone who signs up automatically qualifies for the same offer, with no opt-in required.
However, there is a space to type in a promotional code when you create your account, and the casino does release exclusive bonuses that require codes from time to time. Remember that if you do use a promo code it will override the regular welcome bonus that everyone qualifies for.
Pala has a simple referral program that rewards both you and anyone you get to sign up. You’ll find your unique sign-up code in your Pala account. All you need to do is send it to your friends, and if they use it to sign up you’ll receive $10 in bonus cash.
If they win by depositing and wagering up to $25 or more, you’ll receive an additional $65 and they’ll receive $25. All the bonus cash comes with standard wagering requirements attached.
Just like its sister site Scores Casino, Pala lets all its users spin the Million Dollar Slot once per day, totally free. The jackpot is obviously worth a million bucks, but there are plenty of other prizes to be won, from $1 to $10,000.
Pala publishes the odds of winning the various prizes, and in truth they aren’t exactly stacked in your favor. Still, it’s a totally free shot to nothing so we can’t really complain.
The Pala Privileges reward program is designed to give something back to loyal players. Any time you gamble real money on the site you’ll earn both Status Points and Reward Points.
SPs determine your position in the VIP rankings, and the higher you climb the more extra benefits you’ll unlock.
RPs on the other hand can be cashed in for prizes, like free spins or bonus cash.
The reward program feels about average among the different casinos in NJ. It’s considerably more beneficial to very high-volume players, but this is standard in the industry.
There are a lot of online casinos to choose from in New Jersey, and being able to stack up the different options is vital before deciding which one to sign up with. Below, you can see how Pala compares to Scores Casino and Party Casino.
Casino | Pala Casino | Scores Casino | Party Casino |
Rating | 4.4/5 | 4.2/5 | 4.4/5 |
Bonus | $25 no deposit bonus + boosts on your first three deposits | $20 no deposit bonus + $500 deposit bonus | $1,000 deposit bonus + 25 free spins |
Top Features | - Great on-running bonuses - $25 totally free on sign up - Highly rated mobile app | - Win $1,000,00 every day - $25 no deposit bonus - 100% boost on your first deposit | - Excellent mobile app - Loads of interesting jackpots - 25 free spins just for signing up |
States Licenced In | New Jersey | New Jersey | New Jersey |
Payment Methods | - E-check / ACH transfer - PayPal - Pala prepaid Card - Credit card (Visa / MasterCard) - PayNearMe - Cash at the Casino Cage | - E-check / ACH transfer - PayPal - Credit card (Visa / MasterCard) - Online banking transfer - PayNearMe - Cash at the Casino Cage | - Credit cards (Visa / Mastercard / Amex) - Debit / prepaid cards - Play Plus Card - PayPal - Skrill - PayNearMe - VIP Preferred - Paywithmybank - Cash at casino cage |
Support | - Live chat - Phone | - Live chat - Phone | - 24/7 Live chat |
Withdrawal Speed | 7/10 | 6/10 | 7/10 |
Pala has a great menu of games, which really feels like it has something for everyone. The addition of separate bingo and poker platforms helps it stand out from some NJ competitors, which are more casino-centric.
Pala features games from various top software providers, like NetEnt and Red Tiger. Every game we played during our Pala Casino review was consistently impressive, from the graphics to the software, both on desktop and mobile. There are more than 650 games on the books in total.
Pala does online slots very well. Some of the most iconic games in the business are available, like Starburst and Dead or Alive. There’re also lots of promo slots, like Street Fighter and Guns n’ Roses, which we always like to see.
There are fun exclusive games on the menu that you’ll only find at Pala and Scores Casino, like Barnyard Frenzy and Bonanza Blast. In fact, it would be nice to have a separate category for the exclusives, at the moment they’re scattered throughout the main slots menu.
There is a separate category for jackpot slots, however, and Pala has more than a dozen on the menu. The top prize during our review was just under $300,000, which is impressive in anyone’s books.
Pala has a solid selection of table games. All the classics are accounted for: blackjack, roulette, video poker, craps, baccarat, and more. You’ll find a wide range of limits, from micro-stakes to high rollers, and the games feel simple and enjoyable.
It feels like Pala isn’t exactly trying to reinvent the wheel with their table games, and we’re good with that. The menu is on the smaller side, but everything you want is here.
Pala has a handful of scratch games, including Scratch Oil Mania and Scratch Volcano Eruption
At the moment, Pala Casino doesn’t offer live dealer games. It’s certainly a drawback and something we’d like to see added in the future.
Live tables, where you can play real games via live video link, have become pretty standard for online casinos in New Jersey and around the US. To be considered among the very best sites, you need to have some live dealer games on your menu.
Pala is certain to be aware of this, and we expect to see them added before too long. Still, this certainly affected our overall games rating for Pala.
Pala has a special bingo section to the site, where you’ll find the schedule of upcoming live 90-ball bingo games. You’ll find games every weekend you can opt-into and play in real time, with other Pala players.
If you prefer regular virtual bingo games, Pala has you covered for those too. You’ll find plenty of Slingo titles in the standard gaming menu.
When you join Pala Casino you’ll also get access to Pala Poker, an independent poker platform where you can play real money cash games and tournaments. This is a great extra benefit to choosing Pala, since lots of the top online casinos in New Jersey don’t have their own online poker
Pala doesn’t have an associated sportsbook at the moment.
Pala is fully mobile-compatible via one of two methods.
First, you can download the Pala app, which contains the full range of gaming options scaled down to fit neatly on your phone. It’s available for both iPhone and Android from the App Store and the Google Play Store.
Pala’s app recently received something of a redesign, but the previous version was rated an impressive 3.9/5 on the Google Play Store. The new version already feels like an improvement, with the navigation becoming smoother and more logical – similar to the excellent Party Casino app.
Alternatively, if you don’t want to download an app, you can always access Pala directly from your phone’s browser, just like you would via your laptop. The site is optimized for mobile access, so it will feel like you’re playing on an app even though you don’t need to actually install anything.
Our favorite casinos are the ones that support a wide variety of payment methods so that they are accessible to as many people as possible. There are lots of ways to send and receive money online, and new technologies are appearing all the time, and we’re happy to report that Pala does a great job with its banking methods.
Withdrawal speed is somewhere Pala could improve a little. For one thing, there could be more clarity about what to expect in advance. Every withdrawal request is subject to an internal review process, but how long it takes varies each time.
During our tests, it sometimes took up to five days before our withdrawal was actually processed. Then, there is an additional wait time depending on your payment method, with PayPal being the fastest option.
Ideally, Pala would keep that review process as short as possible (a day or two is more than enough in our opinion), and provide some more clarity on the overall timeframe.
If you're looking for casinos with fast deposits and withdrawals, take a look at our selection of the fastest payout online casinos.
As we said, the range of banking options at Pala is good. The minimum deposit starts at $10, while max limits vary depending on the payment method. Pala also never charges any processing fees for either deposits or withdrawals. If you're looking for lower deposits, we list the best $5 minimum deposit casinos.
Here’s the full list:
Deposit Methods:
E-check / ACH transfer
PayPal
Pala Prepaid Card
Credit card (Visa / MasterCard)
PayNearMe
Cash at the Casino Cage
Withdrawal Methods:
E-check / ACH transfer
PayPal
Cash at the Casino Cage
Check via mail
For more casinos that take PayPal, have a look at our full list of the best online casinos that accept PayPal.
Just like having a variety of banking methods, we always like to see a wide range of customer support channels.
The more information the better, and the best sites are a combination of helpful and transparent, and easy to get in contact with.
Given that, Pala has an impressive range of customer support on its platform. The support section is split into different categories, with articles and FAQs provided about all the topics.
In the bottom corner is the live chat button, which we found to be the best way to get instant help. You can also get email support, either via the form you’ll find in the support section or at [email protected].
Finally, you can call them at 1-855-243-6444.
Yes. Pala Casino has been around for a long time, and we’ve found no evidence that suggests the site is anything but totally legit.
From a security perspective, it’s always a good option to choose an online casino which is actually representing a real online casino – in this case Pala Casino in California.
It means they have a brand name to uphold, and have been providing good quality services to gambling fans in a variety of ways for years – both online and in person. The Pala Band of Mission of Indians also a have a creditable history of donating to local charitable causes in California, ostensibly through the Pala Giving Program.
Pala NJ uses SSL Version 3 with 128-bit encryption to protect user data stored on the site. We’re happy to give the platform a good score for security.
It’s a little quirky, but although the physical Pala Casino is in CA, Pala’s online platform is for now exclusively available in New Jersey.
It operates as part of a partnership with Borgata and is fully licensed by the New Jersey Division of Gaming Enforcement.
The suggestion of legal online gambling was lurking around for years in the US before it finally arrived in 2018, and plenty of brick-and-mortar casinos set up online platforms well in advance in anticipation of legislative changes.
Pala Casino in California is one of them, launching its online platform in 2013, and later signing a licensing deal with the Borgata in Atlantic City. When legal online gambling finally launched in New Jersey in 2018, Pala began accepting members in the Garden State.
New Jersey is still the only state that Pala’s online platform operates in, despite the brick-and-mortar casino being located in CA, specifically at 11154 CA-76, Pala, CA 92059. The casino is run by the Pala Band of Mission Indians
Borgata on the other hand can be found on its eponymous street at 1 Borgata Way, Atlantic City, NJ.
The obvious answer here is in the lack of live dealer games currently available. Live games have become a cornerstone of modern online casinos, and they’re something we always check out when we review a new casino. It’s something we would both like and expect Pala to add, in the near future.
Our only other minor issue is the lack of clarity around withdrawal times. The review period is open-ended (up to about 5 days), and in our experience, the entire process can take around 7 days before you actually get your money. This could be improved.
Generally, however, our experts were impressed with Pala Casino.
Pala has an awful lot of positives. The variety of games is excellent, save for the lack of live dealer games. Having a separate bingo and particularly poker platform is very impressive, and if you’re interested in these types of games in addition to regular casino games, Pala makes a lot of sense to choose from.
The welcome bonus, which combines a no-deposit bonus with a 100% boost on your first deposit, is excellent – both for high-roller and lower-stakes players. We love the range of on-running promos too, from the daily million-dollar spin to the refer-a-friend program.
We’re more than satisfied with Pala from a security and licensing point of view, and very happy with the customer support too.
There’s a lot to like, to put it simply. If you decide to sign up for yourself, don’t forget to use our links to claim your no-deposit welcome bonus.
Review Site | Rating | No. of Reviews |
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Apple App Store | 2.5/5 | 80 |
Google Play Store | 3.8/5 | 114 |
Trustpilot | n/a | 0 |
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