BitStarz Casino Review - $3,600 or 5BTC + 180 Free Spins

BitStarz is one of the best online casinos in Canada known for its crypto-friendly approach, a huge library of over 4,800 games, and plenty of valuable promotions, including a welcome package consisting of $3,600 plus 180 free spins.

I set aside $300 to test the casino first-hand. The following BitStarz Canada review includes my objective impression of the platform, highlighting its strengths while also pointing out a few areas for improvement.

BitStarz Casino Quick Facts

BitStarz Casino Bonuses

BitStarz has a busy promo lineup, including a sizable welcome package, daily jackpot spins, tournaments, giveaways, a VIP program, and more. Here’s a closer look at some of the main online casino bonuses available at BitStarz.

BitStarz Welcome Bonus - $3,600 or 5BTC + 180 Free Spins

The moment I joined and verified my email, I received 50 no-deposit free spins bonus. On top of that, I was also eligible for a welcome package that included:

• 1st deposit: 125% up to $2,000 or 1BTC + 180 free spins

• 2nd deposit: 50% up to $400 or 1BTC

• 3rd deposit: 50% up to $800 or 2BTC

• 4th deposit: 100% up to $400 or 1BTC

The first-deposit free spins are given in increments of 20 a day. You will receive your first batch of 20 free spins as soon as your deposit goes through, and the next batch will trigger 24 hours later. 

The minimum deposit for each deposit bonus is $20, and the wagering requirements for both the cash bonuses and the free spins winnings are 40x. Maximum winnings for the no-deposit free spins are $150.

Sign up at BitStarz to Claim

Bonuz Mania

Every time you deposit $69 or more, you will receive 3 spins for the casino’s exclusive Bonuz Mania slot. Each time you play, you are guaranteed at least one prize, which can include cashback, Piggyz Cash, Jackpotz Dollars, or a deposit multiplier.

Jackpotz Mania

Jackpotz Mania is a daily promotion at BitStarz Casino. You get to claim a set of Jackpotz Dollars (J$) every 24 hours, which can then be converted into Daily Jackpot Spins on select games that must be played within the next two hours.

The goal is to hit the jackpot target number. For example, let’s say that the target is J$222. If you manage to reach that target, you will win the current Minor Jackpot.

The promotion is also tied to the JPM Race, which functions like a monthly leaderboard tournament. As many as 1,000 players are rewarded each month, with the first-prize winner taking home $1,000.

Piggyz Mania

To activate this promo, you must deposit at least $69. You then play the Bonus Mania game using real money, where each spin helps grow your Piggyz balance. Alternatively, it can directly award extra Piggyz cash prizes.

As you keep playing, your Piggyz grow until you trigger the Piggyz Break feature by landing three Piggyz Break symbols in Bonus Mania spins. By breaking the Piggyz, you can win up to USD 50,000 (or currency equivalent) instantly. Any leftover Piggyz cash that isn’t paid out rolls over and starts building your next Piggyz.

Level Up Adventure

Level Up Adventure is BitStarz’s loyalty program tournament that runs every two months. To participate, you just need to play games with real money. Each time you complete a level, you will receive a prize, with the prize pool totalling $50,000 + $20,000 for completing the final level.

Tournaments

BitStarz runs several weekly tournaments, including:

• Originals Tournament: Exclusive to the casino’s Telegram community members, this tournament has a $5,000 prize pool, with a $350 first-place prize. The only eligible game is Originals Coins of Cleo.

• Slot Wars: Play any slot game to earn points. At the end of the tournament, the first 150 players will be given prizes totalling €5,000 (or currency equivalent) and 5,000 free spins.

• Table Wars: Play any table game to earn points. The prize pool is €10,000, with the first-winner taking €3,000 (or currency equivalent).

VIP Starz Club

There’s no set formula for earning the VIP status at BitStarz. The casino keeps an eye on your overall activity, and if you qualify, they will send you an invitation. 

VIP members unlock a range of perks, including exclusive reload bonuses and cashback offers, priority access to new games, faster withdrawals with no limits, and a dedicated VIP support team.

Expert's Opinion

The 50 no-deposit free spins are a solid way to test the waters with zero commitment, while the rest of the offer unlocks gradually with each deposit, adding up to strong long-term value with as many as $3,600 in bonuses. The $20 minimum deposit is fair, though the 40x wagering requirement is a bit steep for my liking. That said, the ongoing promotions make up for it, with regular tournaments and challenges that add variety and keep things exciting beyond the initial offer.

BitStarz Casino User Experience

BitStarz delivers good performance across both desktop and mobile. Signing up takes just a couple of minutes, deposits are quick and hassle-free, and bonus information is clearly explained and easy to find. Furthermore, smart game categories and search functions make navigating the casino’s massive game library surprisingly effortless.

BitStarz Casino Mobile App Experience

There’s no BitStarz mobile app at the moment, but the website is mobile responsive and works well on any modern phone and browser. I tested it on an iPhone 14 Plus and had no performance or stability issues during gameplay or navigation.

That said, the mobile layout lacks a bottom navigation bar, which is fairly common at mobile casinos these days. This means you’ll need to scroll more often or rely on the top-left menu, which can feel slightly less convenient. Still, it’s a minor drawback. Games load fast, and key actions like claiming bonuses, depositing, and cashing out are all quick and intuitive, requiring just a few taps.

BitStarz Desktop Experience

BitStarz manages to maintain a relatively clean desktop layout despite having nearly 5,000 games and offering a constant stream of promotions. While the abundance of content can feel a bit busy at times, nothing feels cluttered or gets lost.

I particularly like the placement of useful shortcuts. The right-hand sidebar, for instance, gives quick access to active tournaments (via the trophy icon), the help centre, and language settings. Scrolling down, you’ll find reminders of your active bonuses, highlights of top titles across different categories, and a transparent display of the latest winners and their winnings.

The search functionality is another useful feature. Clicking the search bar opens a window where you can filter games alphabetically or by category, provider, and popularity. For fans of specific studios, there’s also a full provider list to explore.

The only downside I can think of is the Quick Deposit window stuck at the top of the homepage. It can feel a bit intrusive and overbearing, especially since the deposit page is just one click away at any point, although some players may appreciate the added convenience.

BitStarz Casino Games

BitStarz has more than 4,800 games, including slots, table games, live dealers, and over two dozen originals and exclusives.

The content is supplied by 57 different providers, including Pragmatic Play, 3 Oaks, Betsoft, Playtech, Quickspin, and other well-known brands.

Slot Games

BitStarz casino online Canada offers an impressive selection of over 4,700 video slots spanning nearly every style and mechanic imaginable.

The range of providers is excellent. I found myself switching from popular hits like Big Bass Splash by Pragmatic Play to hidden gems from smaller studios like Pineapple Play and its flagship game, Coconut Chaos.

BitStarz also boasts original titles, such as Coins of Cleo, Tiki Treasures, and Sizzling Sevens, if you’re looking for something fresh and not found on other casino sites.

Games loaded quickly and ran smoothly with no noticeable bugs, and demo mode allowed me to try them before playing with real money. As noted in the UX section, search and categorization are top-notch.

There are numerous categories highlighted on the homepage, like Megaways, “Book of” titles, and classic slots, while the search functions feature filters that let you explore individual providers or sort games by popularity and new releases.

If you’re wondering where to start, here are some of my top slot picks to try first.

Table Games

The table games section at BitStarz can feel a bit confusing at first, as it mixes traditional table games with a variety of other offerings like keno, crash games, and scratchcards, which actually make up nearly a third of the section.

Despite this, there’s still a solid selection of classic table games. Over 50 titles are available, including staples such as blackjack, roulette, baccarat, poker, and video poker.

While special variants are limited, I did enjoy options like Blackjack Surrender and Baccarat Mini. A standout for me was 9 Masks of Fire Roulette from Quickfire, which adds the Mask Pays system, offering instant scatter prizes and multipliers up to 2,000x.

Live Dealer

The live casino at BitStarz feels somewhat underwhelming. The section currently lists only eight tables, covering just roulette, blackjack, and baccarat, with four tables each from Plati+ and LuckyStreak.

Honestly, I would have liked to see more variety.

With a partnership with Pragmatic Play, the casino could easily expand its offerings to include the provider’s popular live releases. There’s also room for more diverse versions of classic games, while live game shows are entirely absent, which leaves this section feeling a bit bare compared to the rest of the site.

BitStarz Payment Options

BitStarz puts an emphasis on crypto payments with Bitcoin and 11 other altcoins, although fiat options aren’t neglected either. Canadians can enjoy deposits and withdrawals with Interac, while other payment methods include credit cards, bank transfers, CashtoCode, Neosurf, MuchBetter, MiFinity, Flexepin, and Jeton.

For this BitStarz review, I set aside a $300 budget, which was enough to evaluate the main deposit and withdrawal options.

Deposits

While BitStarz is known for its crypto-friendly approach, it also accepts plenty of fiat deposit methods, including Canadian-based Interac. 

The Quick Deposit window on the homepage makes topping up your balance straightforward. I just had to select the currency, enter the amount, and choose my preferred method before continuing to checkout. Minimum deposits vary by method, but bear in mind that a $20 deposit is required to trigger the welcome bonus.

Deposits were almost instant for me. Using Interac, I was seamlessly redirected to the online banking login where I could finish the transaction. As soon as I completed it and got the confirmation that my payment was processed, the money appeared in my BitStarz balance.

Withdrawals

Withdrawals are fast, ranging from just a few minutes for crypto to around one day for most fiat methods, and up to five business days for bank transfers. During my testing, I mainly used Interac and received my funds roughly the next day after submitting the withdrawal request.

BitStarz doesn’t charge any internal fees, and withdrawal processing is usually instant, although first-time cashouts may take a few extra hours for verification.

The minimum withdrawal is $50 across all methods, while maximum limits are set at $10,000 for fiat and $50,000 for crypto options.

If withdrawal times are important to you, take a look at our list of fast payout casinos in Canada.

BitStarz Payment Methods Comparison

Here’s a brief overview of how BitStarz’s payment methods compare to those of some of its competitors.

BitStarz Casino Customer Support

BitStarz online casino Canada offers multiple support channels, and I found the customer service reliable and responsive overall. 

Live chat replies were quick, with clear guidance on every topic, from deposit and withdrawal limits to how to trigger certain bonuses. You don’t have to circumvent any chatbots and are instead instantly connected to a real human agent whose answers are direct and concise.

Apart from live chat, you can also reach out via the casino's official Telegram and WhatsApp channels.

Email support was slower, with responses taking 2 hours to the next day. For self-help, you can rely on detailed FAQ articles, which provide helpful answers on bonuses, game fairness, security, crypto purchases, and other common topics.

• Live chat: 24/7 human chat support with near-instant replies

• Telegram: Real-time support with human agents

• WhatsApp: Another direct messaging option for inquiries

• Email: Responses received from 2 hours to the next day (support@bitstarz.com)

How to Sign Up at BitStarz Casino

BitStarz keeps registration quick and straightforward. All you need is an email, a password, and your full name, address, and phone number. The entire process takes just 2–3 minutes, after which you can immediately claim your no-deposit free spins or jump straight into the welcome offer. 

Here’s a quick step-by-step guide to get you started:

1. Click the Sign Up button on the homepage, create your login credentials (email and password), select your preferred currency, and accept the terms before clicking Continue.

2. Enter your name, address, and phone number to finish the registration process.

3. Click the verification link sent to your email inbox.

4. You can now deposit and claim bonuses. However, before you attempt your first withdrawal, you may need to provide additional documents for full verification.

Sign up at BitStarz

BitStarz Casino Final Verdict

• 🏆 Best For: Slot lovers (4,800+ titles) and crypto users.

• 💰 Top Bonus: 50 No-Deposit Spins + up to $3,600 package.

• ⚡ Payouts: Lightning-fast (minutes for crypto); Interac supported.

• ⚠️ The Catch: High $50 minimum withdrawal; limited live dealer/specialty games.

• 🙋 Support: 24/7 Live Chat, WhatsApp, and Telegram.

Overall, I had a positive experience at BitStarz. The slot games were the standout feature, with over 4,800 titles ranging from classic favourites to new releases, from popular and niche providers to some originals and local progressives.

Other game categories could use improvement, though. The live dealer selection is limited, and miscellaneous games like keno, crash, and scratchcards aren’t as well represented, lacking dedicated categories.

Bonuses are another strong point. The welcome package offers a total of $3,600 in cash bonuses plus 180 free spins, while the 50 no-deposit free spins are perfect for trying the casino without risk. Beyond that, players can enjoy ongoing tournaments, regular promotions, and a VIP program for active users.

Payments are handled via both fiat and crypto, with Canadians able to use familiar options like Interac. Transactions are fast, with crypto withdrawals processed in minutes, though I would like to see the $50 minimum withdrawal reduced to a more reasonable amount.

Live chat support is near-instant, while Telegram and WhatsApp offer additional ways to get quick help. The FAQ section is also very thorough, so many questions can be answered without contacting customer service.

Responsible Gambling

BitStarz Casino offers a robust selection of responsible gambling tools. You can set deposit, loss, or wager limits, set session reminders, and apply for cooling-off periods of 24 hours to 6 months. There’s also self-exclusion, which must be requested by contacting customer support via email. 

Beyond that, the Play Safe page provides links to third-party support organizations such as GamCare, Gordon House, and Gam-Anon for players seeking additional help.

At WSN, we are committed to promoting responsible gambling and encouraging players to use the tools and additional guidance whenever necessary. For more information, you can visit our Responsible Gambling Centre.

How We Rate Casinos

At WSN, we review casinos firsthand to provide fair, consistent, and transparent evaluations, based on the experience of real experts.

For this BitStarz casino Canada review, I set aside a testing budget of $300, of which I used around $250 to explore the welcome bonus, play slots, and test the speed and availability of banking options. I spent several hours a day for about a week navigating the site, and by the end of testing, I cashed out $195 and gained all the knowledge needed to review and properly rate this casino.

During the testing, I focused on: 

• User experience: I kept switching between desktop and mobile to assess the ease of navigation, loading times, and performance.

• Games: I noted the variety, quality, and uniqueness of the game library, including slots, table games, live dealer options, and exclusives.

• Promotions: I looked at welcome offers, ongoing bonuses, tournaments, and loyalty programs, including bonus terms such as minimum deposits and wagering requirements.

• Payments: I tested different deposit and withdrawal options and evaluated the speed, reliability, and limits of each.

• Customer support: Reaching out via live chat, email, and other messaging channels let me assess the responsiveness and helpfulness of the casino’s support team.

Why You Should Trust Us

At WSN, our team combines years of experience in online gambling with deep knowledge of industry trends and understanding of players’ needs. Every review comes from actual play, real-money testing, and careful evaluation of games, usability, payments, and support.

Bear in mind that we work independently of casino operators. As a result, we can guarantee that our insights are objective and grounded in first-hand experience. When you read our reviews, you’re getting trustworthy and expert-backed guidance you can count on. See more on how we rate.