wsn-newsletter Subscribe to WSN.

BetMGM Review & Bonus Code: WSNSPORTS for $1,500 in Bonus Bets

Available inVirginia
Written by: Joseph Fallon
Fact-checked by: James Whitelock
Updated October 24, 2024
39 min read

Overall Rating

21+ | Bonus Bets Expire in 7 Days. One New Customer Offer Only. Add’l terms. Available only in AZ, CO, DC, MA, MD, NC, and VA.
Claim Now
Rating by categories:
5/5 User Experience
4.5/5 Features
4.5/5 Promotions
4/5 Deposits & Withdrawals
4.5/5 Customer Support
How We Rate
Affiliate Disclaimer
21+
General Information:
Website: https://casino.nj.playmgm.com
Min. Deposit: $10
Promo: Bet $10, Get $200 in Bonus Bets Instantly
Support: Email, Live chat, Phone
Promo Code:
WSNSPORTS
Launched: 2018
Payout Speed: 24 hours
Payment Methods:
MasterCard Visa PayPal Apple Pay Play+ Bank Transfer Paynearme Discover Card American Express
BetMGM
Do you Recommend BetMGM?
% of WSN users recommend BetMGM

BetMGM is a well-known sportsbook and casino that first launched in the summer of 2018. Since then, they’ve expanded their sportsbook operations to 22 states and the District of Columbia. If you’re itching for an inside look at what BetMGM Sportsbook has to offer, I’ve got all the details for you in our BetMGM Sportsbook revSportsbookiew. 

BetMGM Sportsbook Pros and Cons

Pros 24 sports categories
Pros Loyalty benefits at MGM resorts
Pros 24/7 chat and email support
Cons No phone support

BetMGM Sportsbook Review

BetMGM Sportsbook Promotions 

In this section, I’m going over BetMGM’s available bonuses and promotions. I’m based in NY, so I wasn’t able to get their $1,500 second chance bet bonus. However, I’ve explained how to claim it, as well as other promotions I found on their site. At the moment, you can claim one of three different welcome offers at BetMGM. I will get into all of them below, and I’ll also discuss their VIP program at length.

BetMGM Promo Offer: WSNSPORTS – Up to $1,500 in Bonus Bets Paid Back

BetMGM promo offer for new players is a second chance bet worth up to $1,500 in bonus bets. This means that if your first wager of $10+ goes belly-up at BetMGM, you’ll get a 100% insurance rebate worth up to $1,500.

This promo isn’t available for players in NV, NC, NY, or PR, so I wasn’t able to get my hands on it, unlucky me. Players in all the other BetMGM legal states can claim this bonus.

To claim this offer, you need to use the BetMGM bonus code “WSNSPORTS” when you sign up. You’ll find the space to type in the code in the third step of the sign-up process. 

To claim it, you need to make an initial deposit of $10 or more. Once your account is topped up, bet at least $10 on any sporting event. If your wager loses, you’ll receive a single bonus bet equal to your first wager, up to a maximum of $1,500. The bonus bet has to be used as a single bet. 

To use it, add any bet (straight or parlay) to your bet slip. Then, click “Apply Bonus Bet” next to your stake. 

If your bet placed with a bonus bet wins, you'll receive only the net winnings, as the original stake is deducted from your final payout.

For example, if you wager $10 in real money at -200 odds, you’d get $15 back if your bet won ($10 stake + $5 in winnings). If you wager a $10 bonus bet at the same -200 odds, you'll only receive $5 in net winnings. 

Bonus bets expire seven days after you receive them, and there are no listed odds restrictions. 

You only need to use your bonus bets once before you can withdraw any winnings, thanks to a playthrough requirement of one.

Claim your BetMGM promo offer.

BetMGM First Bet Special: Get $250 in Bonuses When You Bet $10 on Sports

BetMGM First Bet Special Promo for Bonus Bets on Sports and Casino

Sign up to BetMGM from one of the states that also offers BetMGM Casino - NJ, PA, WV, or MI - bet $10 on Sports and get $100 in Sports Bonus Bets and $150 in Casino Bonus instantly.

Bonus bets and casino bonuses expire in 7 days and are also non-withdrawable.

If you are in New Jersey, Pennsylvania, West Virginia, or Michigan, bet on sports at BetMGM and take advantage of this multi product offer. Keep in mind that casino bonuses have a 10X playthrough requirement. Click on the image above or on the button below to claim this offer.

Claim $100 on Sports + $150 on Casino

Get $200 in Bonus Bets When You Bet $10

BetMGM Sportsbook Special Offer Claim $200 in Bonus Bets

How to claim:

  1. Sign up at BetMGM - Use our link and sign up at BetMGM here. Register your account and make your first deposit.

  2. Download the app - Download the BetMGM Sportsbook iOS or Android app.

  3. Make a first bet - Bet $10 on any game and receive $200 in Bonus Bets instantly.

  4. Bonus bets expire in 7 days and are non-withdrawable.

Offer available only in AZ, CO, DC, MA, MD, NC, and VA.

Get $200 in Bonus Bets Instantly

BetMGM Nevada Sign Up with Promo Code WSNNEVADA

Play at BetMGM from Nevada, sign up with code WSNNEVADA and claim $250 paid back in bonus bets if your bet doesn't win.

Get $250 if Your Bet Doesn't Win

Refer-A-Friend Bonus 

As a New York player, the only monetary promotion I could find at BetMGM is their $100 referral bonus. I clicked “Refer-A-Friend” from the Promotions page to see more information. I saw that I could invite up to twenty people per month, leaving me open for up to $2,000 in qualifying referral bonuses. 

I clicked “Refer-A-Friend” and “Invite Your Friends” to grab my referral link. I sent it to 5 friends, but only one of them actually signed up. I also discovered that I had to invite people who lived in the same state as me (New York) in order to qualify for a $100 bonus. 

My friend created a new account, verified their information, and satisfied their requirement by depositing and wagering $100 in less than 30 days. They also had to bet on sporting events with -200 odds or greater. Once they’d satisfied all these stipulations, my friend and I each got a $100 bonus. 

Hand-Pick Your Favorite Team

I saw a BetMGM promo that promised to “spice up my account” based on my favorite football team. I navigated to the corresponding icon and clicked “Pick Your Team” to get started. I was presented with helmets for the leading football team in all fifty states. I selected “New York (N).” 

BetMGM Select Your Squad team selection

After I’d made my selection, I was prompted to wager on my team. I clicked “Bet Now” and I was redirected to their NFL markets to place my first bet on the New York Giants. 

I didn’t see any change in the odds I’d scouted out beforehand, so I’m not entirely sure how they intended to “spice up my account.” In the advert, they mention both “customized content” and “special offers," but nothing was forthcoming right off the bat.

I’ll be back to update this review if I ever receive a message or special promotion related to picking my favorite squad.

Play A Free Baseball Game 

I saw that I could enjoy a free baseball minigame, all-new game hosted by BetMGM. I clicked “Play Now” and I was transported to home plate. I picked a quadrant from the screen in hopes of hitting a home run to claim $50 in bonus bets. Hitting a single, double, or triple also guarantees you a tempting prize. 

BetMGM Free Baseball Minigame

I didn’t get lucky off the bat (pun intended), but I came back daily to swing for the fences. I saw that I could claim Parlay Boost Tokens, Odds Boost Tokens, and SGP Boost Tokens. Prizes will vary depending on what state you’re in, but here’s what their reward structure looks like in NY. 

Landing a single would have earned me a 25% Parlay Boost Token, subject to at least three legs and +400 odds. Hitting a double delivers a 33% same-game parlay (SGP) Boost Token with the same wagering restrictions. A triple would give me a 33% odds boost token with no restrictions. 

Slamming the ball for a home run would earn me a $50 Bonus Bet with -200 minimum odds.  

I really enjoyed this promo. I like the simplicity of the game and the fact that there are genuine rewards up for grabs if you get lucky. 

PGA Tour Odds Boost Token 

This bonus isn’t listed on BetMGM’s promotions page, but I saw an opportunity to win 25% more on PGA Tour wagers, thanks to a small advertisement at the top of the page. I clicked the golden icon and I was redirected to their PGA Tour markets. I placed a bet on Sungjae Im to bring home a first-place win at +1400 odds but my wager flopped. 

This is a great example of an ongoing promo from BetMGM, which gets updated all the time depending on what’s happening in the sporting calendar. I know from experience that you can expect odds boosts, parlay bonuses, SGP tokens, bonus bets and other promos on all kinds of sports. 

BetMGM Rewards Program 

I’m a huge fan of BetMGM Rewards and MGM Rewards, which are BetMGM’s overarching loyalty programs. BetMGM Rewards is focused on online benefits, while MGM Rewards involves perks at in-person MGM resorts. The two are very much connected, too. 

It’s a little complicated, but here’s how it works:

Any time you bet real money at BetMGM, you earn both Tier Credits and BetMGM Rewards Points or BRPs. You can also earn Tier Credits whenever you spend money at more than 20 MGM resorts around the US. BRPs are only earned online at BetMGM.

BRPs can be redeemed for different prizes or perks online at the BetMGM Rewards Store. They include bonus bets, odds boost tokens and more betting promos. 

Alternatively, you can convert your BRPs into MGM Rewards Points. While BRPs are used for redeeming prizes online, MGM Rewards Points can be used for all kinds of real life perks, like restaurant vouchers, discounted hotel stays, concert tickets and more. 

Tier Credits, which you earn both online and at in-person resorts, determine your Tier Status. Every time you reach a new Tier, you unlock new benefits, both online and offline.

There are five Tiers in total:

  1. Sapphire (up to 19,999 Tier Credits)

  2. Pearl (20,000 Tier Credits)

  3. Gold (75,000 Tier Credits)

  4. Platinum (200,000 Tier Credits)

  5. NOIR (invitation only)

Rewards range from hotel discounts to personal account management, fine dining accommodations, and luxury gifts. As a new player, I started at “Sapphire.” 

As a Sapphire member, I was able to see the lowest possible room rates for BetMGM-affiliated hotels. I could get a 40% discount on select shows from Cirque du Soleil and I earned a 35% discount for select categories on America’s Got Talent LIVE. 

I didn’t actually attend any of these events in the week I spent testing BetMGM for this review, but I can totally see myself using these types of discounts in the future. It’s a genuine money saver and goes above and beyond the standard bonus bets and cashback offers you get from most sportsbook rewards programs. And that’s just the introductory tier!

I didn’t stick around long enough to advance to their second “Pearl” tier, but players will need to accumulate 20,000 points before moving up the ladder. Pearl members receive the same exact VIP benefits as Sapphire members, plus quarterly cruise discounts and non-expiring points.  

Moving from Pearl to Gold requires you to earn 75,000 total Rewards Points, and this is where the benefits really start to show. Gold members will hop in a separate line to book hotels, enjoy exclusive Tier appreciation events, and gain VIP access to select nightclubs along with a guest. 

Platinum members who earn 200,000 Rewards Points will unlock a dedicated line at the Cashier Cage. They’ll also get annual benefits in an ocean view stateroom for up to 5 nights on qualifying cruises offered by Royal Caribbean and Celebrity. 

BetMGM’s final “NOIR” tier is accessible by invite-only, and it boosts your annual benefits from five to seven nights on qualifying cruises. You can even get up to 15% off your retail shopping. 

There are too many benefits to list on this page, but their rewards program is second-to-none. 

BetMGM Sportsbook User Experience 

Even if you’re not familiar with online sports betting, you won’t have trouble navigating BetMGM. Their user interface feels orderly and efficient, making it easy to browse between categories or place bets with one click. It’s clear that BetMGM has geared their sportsbook toward beginners, but there is clearly still enough functionality to satisfy more experienced bettors. 

BetMGM Sportsbook New York homepage interface

I was able to see how long I’d been logged in using the miniature timer at the top of my screen. I quickly alternated between their sporting events and promotions by clicking each corresponding button. Directly underneath the BetMGM logo, I saw a menu row filled with available categories. 

If you want a clearer view of the sports on offer at BetMGM, scroll all the way to the right side of the screen and click “A-Z Sports.” This brought up a screen detailing their categories in list form. 

BetMGM Sportsbook A-Z sports display of all the sports on offer

They currently offer moneylines, futures, prop bets, point spreads, and over/under for 24 sport categories (not including horse racing, which is only available in Florida, Ohio, and Louisiana).

I clicked the magnifying glass icon to quickly search for specific events, categories, and players.

I was able to make deposits, view messages from BetMGM, and access my profile settings with the three buttons at the top-right corner of my screen.

Going back to their homepage, I noticed a static promotional banner directly above the left sidebar, which lists all their available categories.

Near the middle of the screen, there’s a running list of upcoming events for tens of categories. If you look to the right side of the homepage, you’ll see your Bet Slip. I found this feature useful for multi-tasking. I never lost track of the bets I was lining up as I combed through various events.

I scrolled down to BetMGM’s website footer and found a laundry list of important links separated by column. Going from left to right, they list popular categories in addition to their Sports Betting Guide and Sports House Rules. I was able to view their Promotions section next to this column.

Underneath the “About Us” column, I found a button that redirected me to their “Time-Out” page. That link is followed by their General Terms of Service, Banking Information, BetMGM Rewards Program, Responsible Gaming webpage, and a list of states where BetMGM currently operates.

BetMGM’s “Support” column allowed me to see their FAQ, get in touch with a real agent via live chat and email, read their Privacy Policy, and modify my Cookie Settings for advertisement and tracking purposes. They also run a sports betting blog detailing their experts’ latest predictions.

I was ultimately more than satisfied with their desktop website. It feels like the sweet spot between being easy-to-use and beginner-friendly, but also with lots of interesting features.

BetMGM Mobile App

Next, I downloaded “BetMGM Sportsbook” from the App Store on my iPhone 13 to proceed with mobile testing. My betting experience felt similarly fluid. I enjoyed quick loading speeds, lag-free streaming, and single-tap transactions

BetMGM Sportsbook app screenshots from our testing

Their mobile interface relies heavily on their desktop website for inspiration, and there are only a handful of noticeable changes to mention. Your Bet Slip is collapsible, and you can pull it up with one tap. I enjoyed being able to access their live markets and events without losing my bet slip. 

BetMGM’s sports sidebar isn’t present on the app. Instead, their top row of categories has been turned into a scrollable list. I was able to initiate deposits with an identical button at the top-right corner of my screen, and I accessed my profile settings using the tab at the bottom-right corner. 

I didn’t have any trouble adjusting to their mobile platform, and even with so many sports and events on offer, I never felt overwhelmed while placing my bets. If you’re looking for a time-tested sportsbook that delivers an equally fantastic user experience on desktop and mobile, look no further. BetMGM is among the best sportsbook betting apps

BetMGM Sportsbook Features 

It’s a big thumbs up from me for the features available at BetMGM. Starting with the basics, the range of popular betting markets is among the best in the country. You can bet on everything from moneylines, spreads, and totals to hyper-specific prop bets on dozens of sports. There are lots of other interesting features that contribute to the overall experience, too.

I’m going into more detail on the different sections below.

Regular Bets

I’ve used all the top sportsbooks in the US, and BetMGM is definitely one of the best. if you’re simply looking for a wide range of classic bets. It’s very easy to find and place moneylines, point spreads, and totals on the latest action, as well as year-round futures on big events like the Super Bowl or the World Cup.

Prop betting, which lets you bet on individual instances within games, is very popular too, and I’ve regularly seen prop bets available on BetMGM that I haven’t seen anywhere else. 

As I'm going to get into, there are lots of creative tools and features on offer that go beyond more classic sports betting. However, if you’re looking for the classics, they are here. 

Same-Game Parlays 

I was able to put together same-game parlays within seconds. First up, I decided to include a bet on Luis Gil of the New York Yankees to score under 8.5 points.

After clicking "Parlays,” I noticed all the individual bets I could place on the Angels and Yankees.

I was able to bet on the Yankees winning by at least 5.5 points, wager the moneyline with an added prediction about both teams scoring a total of 6 home runs, and view positive/negative odds for each prediction.

I added two more events to my bet slip, which would pay me +1800 if my parlay predictions were correct.

Although I wasn’t a winner, I enjoyed tinkering around with BetMGM’s available markets. They provide various parlay tools to make it easy to build both regular parlays and Same-Game parlays.

BetMGM Parlay Builder

As I scrolled down BetMGM’s login screen, I noticed a button labeled “Build Parlay” underneath major events. I decided to make a double-legged SGP involving Paul Blackburn of the New York Mets and Ryan Feltner, the starting pitcher for the Colorado Rockies.

I clicked “Build Parlay” and I was brought to the following screen. 

BetMGM Same-Game Parlay Builder

I was able to view percentage probabilities for their spread bets, over/unders, and moneylines. I kept scrolling down to find the most popular bets placed on various Mets and Rockies players. I predicted that Brenton Doyle would hit over 1.5 and that Michael Toglia would hit under 1.5.

I also saw betting options for the total number of bases covered. The rest of their available bets are over/unders predicting how many RBIs were hit, how many runs they scored and how many strikeouts each pitcher was able to pull off. Not many sportsbooks offer this much betting range, and I love how easy BetMGM makes it to set up your bets.

Check out how BetMGM Sportsbooks compares to other parlay betting sites and apps.

Easy Parlay 

I clicked “Easy Parlay” at the top of my screen to access BetMGM’s parlay builder. At the time, they were showing moneylines, spread bets, and totals for NHL, soccer, and MLB games. 

BetMGM Easy Parlay Builder

I’m a big hockey fan, so I didn’t mind waiting until October to watch the Buffalo Sabres wipe the field with the New Jersey Devils. I added the St. Louis Blues, Chicago Blackhawks, and Boston Bruins to my parlay by clicking the corresponding tab. 

I went to my bet slip to confirm the picks. I was able to put together parlays without much effort. In addition to predicting the spread, I bet on both teams to score upwards of 6.5 points, including overtime and penalty shoot-outs. 

Live Betting Markets 

I clicked “Live” at the top of my screen to access BetMGM’s in-game wagering opportunities. 

As with all live betting sportsbooks, the range of bets varies a lot depending on what time of day you normally sign into your account. 

I first checked the live section late at night on the East Coast and found just a handful of international sports. When I came back for a second look at noon (EST), I discovered open lines for basketball, tennis, golf, athletics, and beach volleyball. 

I was able to see the latest game stats at a glance, making it easier for me to place an informed live wager. Having access to fast, real-time information is important for live betting, and BetMGM excels in this regard. 

After opening a market for an ATP tennis match, I noticed how many points each player had at that moment. I could also see which set and game they were currently playing. 

I predicted that Rinky Hijikata of Australia would keep up his momentum to beat Taro Daniel of Japan. Their odds changed from -900 to -1600 after Rinky Hijikata scored another point. To my surprise, there were a total of 39 total bets for me to explore. 

BetMGM bets for Rinky Hijikata vs. Taro Daniel

I noticed handicap wagers, point spreads, totals, and prop wagers. Even if my player didn’t win the match, making specific predictions would (hopefully) allow me to walk away with something. 

BetMGM’s live markets are changing all the time, but they cover the vast majority of their 24 available sports categories whenever a major tournament or event is taking place. 

Live Streaming

BetMGM is one of the few sportsbooks that allows players to stream real-time sporting events via their desktop website and mobile app. If BetMGM is currently covering a major tournament (or any other events), you’ll be able to access the ongoing footage in their Live Betting section. 

I was pleasantly surprised to see that I could live-stream Rinky Hijikata and Taro Daniel’s game. I clicked the miniature video button and watched real-time footage. Scrolling down the webpage, I discovered numerous upcoming tennis events that also supported live-streaming. 

However, live streaming isn’t always available. They don’t provide their players with a specific, unchanging number of live streaming categories. The only way to see which (if any) events are ongoing is by checking the “Live Streaming” tab yourself to see what’s going on.

Horse Racing 

BetMGM’s horse racing events are only available for players in Florida, Louisiana, and Ohio. If you live in any of these three states, you can download their dedicated horse racing app or see their racebook website on desktop. They accept win, place, and show wagers across 42 tracks. 

As of right now, the BetMGM mobile app for horse racing has a 4.5 out of 5 star rating based on 172 App Store reviews. 

Casino & Poker Games

BetMGM Casino offers more than 1,000 casino-style slots, table games, live games and specialties for players living in Michigan, New Jersey, West Virginia, and Pennsylvania. The total number of games can vary from state to state. In addition to listing a downloadable casino app for iOS and Android, they have a dedicated poker site for players in MI, NJ, and PA. 

Cash games, poker tournaments, freerolls, and prize pool events are in abundance at BetMGM. If you feel like participating in tourneys on-the-go, you can download the BetMGM app for poker.

Check out more in our detailed BetMGM Casino review, where we go into more detail about what BetMGM has to offer.

Early Cash-Out

BetMGM’s early cash-out feature is one of my personal favorites. It allows you to “get out” while your bet is still good. Nearly all their sporting events and markets support early cash-outs, but the amount you receive will fluctuate depending on the nature and trajectory of any given event. 

It’s worth noting that sites like BetMGM tend to charge a premium to utilize the early cash-out feature, so your payout odds for the money you cash-out are worse than if you had simply bet on that specific outcome initially. Plus, you’ll obviously get paid out less than if you held your nerve until the bet settled.

Still, it’s a fun feature that gives the player more control. 

Edit My Bet 

If you’ve ever regretted not adding that final leg to your parlay, BetMGM’s “Edit My Bet” feature is here to help. I was able to change my wager amount, add predictions to existing parlays and remove parlay picks that weren’t living up to my expectations. 

This feature is most useful if you’re anything like me. I often find myself browsing more than one sports category at a time, and I tend to alternate between viewing NFL and NCAA events. Being able to modify live wagers feels like a godsend. I saved money by cutting out a few bad apples. 

BetMGM Sportsbook Deposits & Withdrawals 

BetMGM Payment Details
Payment methods - VISA
- MasterCard
- Discover
- PayPal
- Venmo
- Apple Pay
- Trustly
- Wire Transfer
- Play+
- PayNearMe
- VIP Preferred
- Prepaid/Gift Card
Minimum deposit $10 for all methods excluding wire transfer ($1,000) and BetMGM Gift Card ($0.01) 
Maximum withdrawal $25,000 
Payout speed 1 - 5 working days 

As I was gathering information for this BetMGM review, I was pleasantly surprised by their range of deposit and withdrawal options. Compared to competing platforms like bet365 and BetRivers, BetMGM is compatible with more e-wallets; they accept PayPal, Venmo, Apple Pay, and Play+. 

BetMGM Deposits

Unfortunately, bettors in New York can only use PayPal or Trustly to deposit funds. If you decide to go with PayPal, you’ll need to connect a valid bank account. Even if your debit and/or credit card is linked to PayPal, New York bettors can’t use their bank cards to deposit in any capacity. 

This left me feeling a tad frustrated, but I eventually opted to deposit $10 through PayPal. I had my bank account linked to PayPal already, so I didn’t need to take any other steps. I first clicked “Deposit” at the top-right corner of my screen before choosing “PayPal” from the next webpage. 

BetMGM Payment Options

I entered “10” in the amount bar, but high rollers can deposit up to $10,000 at once. I clicked the “Deposit” button to continue. I was then prompted to “Proceed to PayPal” on the next webpage. 

BetMGM PayPal payment processing interface

If you’re not logged into your PayPal account already, you’ll be asked to enter your email and/or mobile phone number. After logging into my PayPal, I was asked to confirm the deposit amount. 

I clicked “Complete Purchase” to finalize my initial transaction, and I saw my balance update seconds after refreshing the page. It took me three days to win $20 and request my first-ever BetMGM withdrawal. I opened my profile settings and clicked “Withdraw.” 

BetMGM withdrawal using ACH bank transfer

BetMGM Withdrawal

I wasn’t able to switch to another withdrawal method, so I was forced to use VIP Preferred. I entered $20 into the amount bar, confirmed the last 2 digits of my account number, and clicked “Withdraw” again. 

One day after submitting my original request, I noticed an extra $20 in my checking balance. This is pretty fast and on par with other fast payout sportsbooks.

Depending on which financial institution you bank with, you may have to wait between 1-5 days before seeing your winnings delivered. Even though I wasn’t happy with their limited payment options for New York sports bettors, I found the actual process very simple.

I’m very impressed with (and jealous of!) the range of sportsbook payment options for users in other states. 

Another thing you should be aware is that, due to regulations, Discover cards are not accepted in Iowa, Louisiana, Massachusetts and New York. It's starting to look like living in NY is more of a curse than a blessing.

BetMGM Payment Methods Comparison 

Here’s how BetMGM’s deposit and withdrawal methods compare to those offered by 4 big-name competitors: FanDuel, Caesars, bet365, and BetRivers. 

BetMGM FanDuel Caesars bet365 BetRivers
VISA
MasterCard
AMEX
Discover
PayPal
Venmo 
Apple Pay 
Trustly 
Bank Transfer
Cryptocurrency
Play+ 
PayNearMe
VIP Preferred

BetMGM Sportsbook Customer Support 

I scrolled down to BetMGM’s website footer and clicked “Help & Customer Care” to evaluate any support options I could find. Their FAQ features helpful information about verifying your account, making deposits, claiming bonuses, receiving payouts, placing bets, and fixing technical issues. 

At the top of their FAQ page, I noticed a “Contact Us” button advertising 24/7 live chat support.

 I clicked “Live Chat” from the next screen. 

A miniature chat box popped up at the bottom-right corner of my screen. I clicked on “Account Verification” to learn more about their required documents. 

BetMGM Live Chat

I confirmed my date of birth, registered email, and full name with their AI chatbot before getting transferred to a live agent named Jocelle. I had a pleasant and helpful conversation about what documents I needed to verify. I was told I’d need my ID card and proof of address. 

I’d like to see BetMGM implement a phone hotline, but their live chat feature does the trick, in my opinion. Next, I clicked “Email” from the previous screen. I entered my email and chose “Promotions and Bonuses” from the drop-down menu after clicking “Subject.” 

Next, I wrote a message inquiring about any potential sign-up bonuses for New York players. I received a return email six hours after submitting my original message, but I was told that they don’t have anything in the pipeline for NY bettors at the moment. 

As a whole, I’m satisfied with the quality and efficiency of BetMGM’s customer support team. I followed BetMGM on Facebook, Instagram and Twitter (X) before sending an introductory DM, but I didn’t get a reply on any of their socials. 

BetMGM Sportsbook Responsible Gambling 

As I’d expect from one of the largest retail sportsbook brands in the United States, BetMGM offers a suite of comprehensive, responsible gambling tools. While logged into my account, I tapped on my profile at the top-right corner of the screen and clicked “Responsible Gaming.” 

I was able to set daily, weekly, and monthly deposit limits, loss limits, and session time limits. I appreciated the ability to implement personalized restrictions without getting support involved. Should you alter these limits in the future, you’ll have to wait for their 72-hour cooldown period.

BetMGM Responsible Gambling Limits menu and options

Interestingly enough, I noticed that responsible gaming limits don’t apply to players in Nevada or Puerto Rico. While this was disappointing, I liked their “Withdrawal Lock-In” feature. I could stop myself from reversing particular transactions by checking a box each time I requested a payout.

BetMGM’s “Time-Out” feature allows players to take a break from gambling for a short period of time. During a time-out period, you won’t be able to make deposits, place bets, update personal information or receive promotional emails. However, you can still withdraw any remaining funds. 

I saw that I could take a break for 3 days, a week, two weeks, three weeks, four weeks, or any length of time up to a maximum of one year. This is optional, but you can disclose why you feel the need to take a break. 

If you wish to distance yourself from BetMGM for a longer period of time, they link to New York’s voluntary self-exclusion form. You can opt to revoke account access for a minimum of one year, three years, five years, or the rest of your life. Keep in mind that self-exclusions are irreversible. 

NY Gaming Commission Self Exclusion

Nothing should be of higher priority than responsible gambling. If sports betting gets to the point where it's a problem, there is no shame in getting some help.

tip_r

If you're looking for more info about responsible gambling, check out WSN Responsible Gambling Center, where you can find some valuable tools, guides, and resources.

If you or your loved ones need support or wants to speak with a professional about responsible gambling, seek out the correct resources. Call or text 1-800-GAMBLER to get help, or visit ncpgambling.org for more information.

Where is BetMGM Legal? 

BetMGM Sportsbook is legal to use in 22 U.S. states, the District of Columbia, Puerto Rico, and Ontario. I’ve put together a list of all the BetMGM legal states in August 2024: 

StateBonus OfferLaunch Date
ArizonaBet $10, Get $200 in Bonus Bets InstantlySept. 1, 2021
ColoradoBet $10, Get $200 in Bonus Bets InstantlyMay 1, 2020
IllinoisBet $10, Get $200 in Bonus Bets InstantlyMarch 5, 2022
IndianaBet $10, Get $200 in Bonus Bets InstantlyFeb. 25, 2020
IowaBet $10, Get $200 in Bonus Bets InstantlyJan. 4, 2021
KansasBet $10, Get $200 in Bonus Bets InstantlySept. 1, 2022
KentuckyBet $10, Get $200 in Bonus Bets InstantlySept. 28, 2023
LouisianaBet $10, Get $200 in Bonus Bets InstantlyDec. 17, 2022
MarylandBet $10, Get $200 in Bonus Bets InstantlyDec. 9, 2021
MassachusettsBet $10, Get $200 in Bonus Bets InstantlyFeb. 1, 2023
MichiganGet $250 in Bonuses when you bet $10 on SportsJan. 22, 2021
MississippiRefer a Friend, You Each Get $100Sept. 23, 2021
NevadaGet $250 with code WSNNEVADAMarch 9, 2020
New JerseyGet $250 in Bonuses when you bet $10 on SportsAug. 22, 2018
New YorkRefer a Friend, You Each Get $100Jan. 17, 2022
North CarolinaBet $10, Get $200 in Bonus Bets InstantlyMarch 11, 2024
OhioBet $10, Get $200 in Bonus Bets InstantlyJan. 1, 2023
PennsylvaniaGet $250 in Bonuses when you bet $10 on SportsDec. 18, 2020
Puerto Rico$100 Paid Back in Bonus Bets if Your First Bet LosesFeb. 1, 2022
TennesseeBet $10, Get $200 in Bonus Bets InstantlyNov. 1, 2020
VirginiaBet $10, Get $200 in Bonus Bets InstantlyJan. 27, 2021
Washington D.C.Bet $10, Get $200 in Bonus Bets InstantlyJan. 31, 2022
West VirginiaGet $250 in Bonuses when you bet $10 on SportsJan. 29, 2020
WyomingBet $10, Get $200 in Bonus Bets InstantlySept. 1, 2021
OntarioVisit BetMGM for OffersApril 4, 2022

BetMGM Compared to Similar Sportsbooks

BetMGM
Borgata Sportsbook
Rating

4.5/5

4.5/5

4.5/5

4.6/5

4/5

Bonus
Bet $10, Get $200 in Bonus Bets Instantly
$1,000 First Bet on Caesars OR $250 in Bonus Bets
Bet $5, Get $150 in Bonus Bets if Your Bet Wins
$1,000 Safety Net Bet OR $150 in Bonus Bets
Bet $20, Get $100 Instantly
Top Features
  • Parlays with enhanced odds
  • Impressive range of bets
  • Promo Code "WSNSPORTS"
  • No bet-throughs required
  • Lots of sport-specific promos
  • Promo code 'WSN1000'
  • Free play options
  • Special contests for newbies
  • Impressive range of bonuses
  • 1 of the world's top sportsbooks
  • Promo Code WSN365
  • Excellent live streaming options
  • Generous welcome bonus
  • Wide range of banking options
Payout Speed 24 hours 1 hour 24 hours 24 hours 24 hours
Min Deposit $10 $10 $10 $10 $10
Payment Methods
MasterCard Visa PayPal
eCheck Credit Cards Debit Cards
Wire PayPal Cashpoint
Credit Cards Debit Cards Wire
Visa Play+ MasterCard
Promo Code
WSNSPORTS  
WSN1000  
No code needed
WSN365  
No code needed
Sign Up

How to Sign Up for BetMGM 

BetMGM’s simple registration process took me just 10 minutes to complete. As far as signing up with a sportsbook is concerned, BetMGM won’t intimidate beginners. I’m detailing the four steps I followed to make a new account, deposit $10 with PayPal, and complete their KYC verification. 

1. Create a new account: Go to BetMGM site and click the yellow “Sign Up” button at the top-right corner of the screen.

Enter your preferred email address on the following page. You can also choose to register using your existing PayPal or Yahoo! Sports account. Once you’re done, click “Continue” to proceed. 

BetMGM Registration Process

Create a secure password with at least eight characters, one number, and both uppercase and lowercase letters. Click “Continue” to proceed. 

2. Enter personal details: Enter your full, legal name on the following webpage. It should match however your full name appears on your driver’s license, passport, or another form of valid ID. 

BetMGM registration process date of birth input interface

Tap “Continue” and enter the last 4 digits of your social security number (SSN) when prompted. 

Enter your birthday in MM-DD-YYYY format. You must be 21 years old to make a new account. 

Enter your mobile phone number and verify the 4-digit code you receive via SMS text message.

Enter your address manually or select the appropriate billing address from the drop-down menu. 

Lastly, tick each of the three checkboxes on the final screen and enter BetMGM bonus code WSNSPORTS.

Ticking the first checkbox certifies that you’re at least 21 years old and that you’re not accessing BetMGM from a prohibited state. 

Ticking the second box signifies that you’ve provided entirely accurate personal information.

Checking the third box confirms that you agree to their Terms of Service and Privacy Policy.

Once you’re done reading these documents, click “Complete Registration” to finish signing up. 

3. Make your first deposit: New sign-ups in all BetMGM legal states (excluding NY, NC, NV, and PR) will qualify for up to $1,500 in first bet insurance when they deposit and wager $10. Once you’re logged in, click on “Deposit” at the top-right corner of your screen to get started.

Choose your preferred payment method from the following screen. I used PayPal to initiate my first deposit, but I couldn’t claim their $1,500 first deposit bonus because I live in New York. 

I learned that New York only allows players to make deposits using their bank account or PayPal balance. 

Enter the amount you’d like to deposit. In this case, I entered “10” in the appropriate field before clicking “Deposit” once again. 

Click “Proceed to PayPal” to continue or use an alternative payment method if you’d like. I was redirected to PayPal’s website, where I was asked to sign in and link my bank account balance to my PayPal account. New York doesn’t take credit or debit card transactions through PayPal

Click “Complete Purchase” to finalize your transaction if everything looks okay. During testing, I received my deposited funds immediately. 

4. Finish your KYC: I decided to get BetMGM’s verification process out of the way before testing their sportsbook features. You have to complete their KYC before withdrawing any winnings, and I recommend doing it right away to save hassle down the road. 

From the login screen, click your profile icon at the top-right corner. Scroll to “Account Settings” and click “Upload Documents” from the next screen.

BetMGM KYC upload of official document

Tap “Continue” and upload a photocopy of the front and back of your driver’s license or ID card. If all goes well, you’ll receive a notification that your documents were uploaded successfully. 

Once finished, go back to the verification screen and select “Bank Statement” from their menu. 

Click “Continue” and upload a PDF or JPG copy of your most recent bank statement. They can’t accept documents more than 3 months (90 days) old. 

You also need to upload proof of address in the form of a utility bill. Again, your document must be no more than 3 months or 90 days old. Go back to their verification screen and select “Utility Bill” from the menu. 

Click “Continue” and upload a PDF or JPG copy of your utility bill. It must have your full address. 

Finally, click “Continue.” You’ll wait anywhere from 24 to 72 hours for one of BetMGM’s agents to verify your data. I received an email confirming that my identity had been verified 24 hours after I finished my KYC. That was all I had to do before receiving withdrawals from my bank account. 

How We Rate Sportsbooks 

Before we begin writing content, we spend at least 10 hours testing the sportsbook over the course of a week. Our experts understand the value of hands-on research, and we never rely on information we haven’t found ourselves. This hands-on approach is the cornerstone of our rating process.

For every review, we spend a minimum of two hours considering each of the following five factors:

User Experience 

We personally tested the user experience offered by each sportsbook on desktop and mobile. We prioritize platforms that feature a downloadable app for iOS and Android devices. We also look for beginner-friendly instructions, intuitive navigation features, and efficient menu organization. This section is all about how a site feels to use, what makes it unique and where its software can fall down. 

Features 

Our team registers with each sportsbook to evaluate and compare their stand-out features. We like to see online sportsbooks that offer live-streaming directly on the website, and we prioritize platforms with a broad selection of live markets. Our team places real wagers on parlays, lines, point spreads, futures, and more. We give a higher rating to sites offering numerous categories and unique features, but we also want it to be easy to stick to the basics on a wide range of sports. 

Promotions 

Our team leaves no stone unturned as we opt into any and all promotions we can find at a given sportsbook. We explain the claim process for each bonus, delve deeper to look for unfair T&C’s, and prioritize sportsbooks that offer frequent odds boosts. We like to see welcome offers that really add value for new users. 

Deposits and Withdrawals 

We deposit real money and initiate actual withdrawals at every sportsbook we review. Our team rates sportsbooks more favorably if they accept PayPal, Apple Pay, Venmo, Play+, and a variety of e-wallets. We prioritize platforms with low transaction minimums and high payout maximums. Finally, we document withdrawal speeds for bank transfers and other available payout methods. 

Customer Support 

If a sportsbook doesn’t offer competent and knowledgeable customer support, we can’t endorse them. Our team gets in touch with real agents via live chat, email, phone, and social media. Not having access to 24/7 support is a dealbreaker for us. In addition to prioritizing sportsbooks that send fast replies on all fronts, we consider the quality and efficiency of individual conversations. 

Why You Should Trust Us 

WSN is the premier independent review site for licensed sportsbooks and casinos. Our experts have been playing online and reviewing sites since 2005. We’ve earned the recognition of CBS News, Forbes, the LA Times, Reuters, ESPN, and Entrepreneur over the past 19 years. 

Authenticity is in short supply these days, and that’s why our team focuses on testing each site for ourselves. Even the first search result on Google is often misleading or incorrect, especially when it comes to the online sportsbook industry. Our primary job is to provide our personal perspective based on first-hand research. 

Our team brings more than two decades of combined, hands-on experience to each published review. We spend up to a week creating new accounts, testing features, and documenting our experiences. While we praise deserving online sportsbooks, we don’t sugarcoat our criticisms or pull any punches. If something needs to be improved, we call it out.  

As avid players in our free time, we know what it’s like to use a lackluster site. We prioritize your best interests by only endorsing sportsbooks that we ourselves would - and do - use. 

BetMGM Sportsbook Final Verdict 

BetMGM Key Facts
Legal states AZ, CO, IL, IN, IA, KS, KY, LA, MD, MA, MI, MS, NV, NJ, NY, NC, OH, PA, PR, TN, VA, DC, WV, WY, ON
Sign-up offer Bet $10, Get $200 in Bonus Bets Instantly
Promo code WSNSPORTS
Minimum deposit $10
Payout speed 1–5 business days
Mobile app Available for iOS and Android
Odds provider BetMGM
Minimum age 21
WSN rating 4.5/5 stars
URL https://sports.betmgm.com/

BetMGM is an excellent sportsbook, even if their best promotions aren’t available for NY bettors like myself. They feature competitive odds for 24 popular sports categories, offer live-streaming on their website, and guarantee a fluid UX on desktop and mobile with their downloadable app. 

I was a personal fan of their wide range of interesting features, which they managed to combine with a beginner-friendly user interface. I was never at a loss for my next wager, and their MGM Rewards loyalty program is the best in the business. I can’t think of another sportsbook willing to give me 15% off on my next shopping spree. 

BetMGM also offers fantastic customer service options. I received 24/7 assistance through live chat and email. They don’t have a phone hotline, but their Help Center is incredibly detailed.

If you’re looking for a sportsbook and casino with no weaknesses and tons of features, I recommend you try BetMGM.

Use promo code WSNSPORTS and claim your BetMGM promo offer.

BetMGM FAQs

Is BetMGM legit?

Can I play at BetMGM in Canada?

Does BetMGM have good odds?

Is there a bonus code for BetMGM? 

Does BetMGM have a mobile app?

Can I deposit using Bitcoin?

21+ | Bonus Bets Expire in 7 Days. One New Customer Offer Only. Add’l terms. Available only in AZ, CO, DC, MA, MD, NC, and VA.
Claim Now
Joseph Fallon WSN Contributor

Joseph Fallon

Senior Content Writer

Expertise:
Online Casinos
Online Social Casinos
Joe lives and breathes all things casino, poker, and sports betting. Once he started working professionally in the world of iGaming, he knew he'd found the perfect match. As an expert in the field, he prioritizes personality and originality in his writing before all else. 
Email: [email protected]
Nationality: American
Education: Bachelor of Public Relations
Favourite Sportsbook: BetMGM Sportsbook
Favourite Casino: Caesars Palace Online Casino
Experience: 5 years
We've been featured on:
espn logo
reuters logo
cbs-news logo
forbes logo
entrepreneur logo
entrepreneur logo
We only list licensed sportsbooks
WorldSportsNetwork
WorldSportsNetwork
WorldSportsNetwork
WorldSportsNetwork
WorldSportsNetwork
Co2neutral

We support responsible gambling. Gambling can be addictive, please play responsibly. If you need help, call 1-800-Gambler.

WSN.com is managed by Gentoo Media. Unless declared otherwise, all of the visible content on this site, such as texts and images, including the brand name and logo, belongs to Innovation Labs Limited (a Gentoo Media company) - Company Registration Number C44130, VAT ID: MT18874732, @GIG Beach Triq id-Dragunara, St. Julians, STJ3148, Malta.

Advertising Disclosure: WSN.com contains links to partner websites. When a visitor to our website clicks on one of these links and makes a purchase at a partner site, World Sports Network is paid a commission.

Copyright © 2024