Website: | https://casino.wheeloffortunecasino.com/ |
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Min. Deposit: | $10 |
Promo: | Deposit $10, Get $40 Bonus Dollars |
Support: | 24/7 Live Chat, Email |
Promo Code: |
No code needed
|
Launched: | 2023 |
Payout Speed: | 3 hours |
Payment Methods: |
Wheel of Fortune Casino brings the iconic game show to the online gambling market. Launched by BetMGM in March 2023, it’s a relatively new platform in the industry. Currently, it is only available in New Jersey.
The highlights of my Wheel of Fortune Online Casino review were the branded games from IGT, particularly Wheel of Fortune Winning Words, and the mobile app, which provided a user-friendly and convenient gaming experience on my phone.
For this Wheel of Fortune Casino review, I put the casino to the test, going in with a $1,000 budget. I’ll cover everything that you need to know, including promotions, user experience, games, banking, and customer support. I’ll break down my experience and thoughts on the platform, giving you a detailed look at what to expect before you sign up.
Wheel of Fortune Casino has a welcome bonus for new players and a handful of regular bonuses. While I appreciated how there were regular bonuses, the welcome promotion felt underwhelming, and the lack of a VIP program or loyalty scheme was disappointing. For players looking for long-term perks and high-value promotions, the options don’t stack up here compared to other top US online casinos.
It was particularly surprising that there isn’t a VIP program, as Wheel of Fortune Casino is owned by BetMGM, which has one of the best reward schemes in the business. So, it seems like a wasted opportunity for Wheel of Fortune Casino to not be a part of it.
New players at Fortune Wheel Casino can grab a welcome bonus of $40 after making a deposit of at least $10. A 4x boost on a minimal deposit is always a nice way to start off gaming. Compared to deposit-match promotions that require a much larger buy, this is a solid, low-risk way to get extra playtime. So, I think it’s a great option for beginners or low-budget players.
That said, it doesn’t hold the same long-term value as other top online casino promotions. Many platforms offer deposit match or cashback bonuses where you recover net losses from your first day that stretch well into the hundreds or even thousands.
There aren't even any no deposit or free spin bonuses to entice you to sign up. It seems like the casino is relying on its branding to draw players in. The bonus cap is just $40, which feels a bit low. For example, BetMGM Casino offers a $50 no deposit bonus plus a 100% deposit match in West Virginia.
After signing up and verifying my account, I had to make a deposit of at least $10. You can deposit more, but it doesn’t really matter if you do it for the first deposit or later on. Following this, I instantly received the $40 in bonus funds in my account.
Normally, I’d find it frustrating that the bonus funds are restricted to only “Wheel of Fortune”-branded slots. Most welcome promotions at least allow you to play more slots in the library, so this felt even more limiting. However, given that the bonus itself is relatively small, the restriction doesn’t have a huge impact. I wanted to test out these games either way.
The following slots are eligible for the promo:
Wheel of Fortune Triple Extreme Spin
BetMGM Wheel of Fortune Triple Spin
Wheel of Fortune Ruby Riches
Wheel of Fortune On Tour
Wheel of Fortune Hawaiian Getaway
Wheel of Fortune On The Road
Wheel of Fortune Elegant Emeralds
Wheel of Fortune Triple Gold Spin
Wheel of Fortune Megaways.
Bonus funds are subject to a 5x wagering requirement. I was quite pleased by how low the wagering requirement is. At other online casinos, it can be between 10x to 30x, making it challenging to turn bonus funds into withdrawable cash. A 5x requirement meant I had to wager $200 to clear the full $40, which is much more reasonable compared to what I’ve seen elsewhere. There is a seven-day limit in which this has to be completed.
I used my $40 bonus funds on Wheel of Fortune Megaways and Wheel of Fortune Ruby Riches. Since I wanted to clear the wagering requirements, I kept my bets relatively small, around $1 per spin. At first, I had a solid run, hitting a couple of small wins that kept my balance steady. Megaway slots can be unpredictable, so the volatility did affect my session quite a bit.
On the other hand, Ruby Riches was steadier, helping me recover some losses. By the time I reached $200 in total wager, my balance had dropped to $26. Realistically, that is about what you can expect from a bonus like this: a small payout rather than a huge win.
This Wheel of Fortune Casino promo is great if you want a small boost with a minimal deposit. It’s a quick and easy way to test out Wheel of Fortune Casino branded slots without putting too much on the line. But if you’re looking for a high-value welcome bonus that can genuinely impact your bankroll, or you want to play a range of games, you’ll find better options elsewhere.
Wheel of Fortune Casino has other regular bonuses that are switched up according to the season, so there’s always something to take advantage of. While I was on the site, there was a daily wheel promo and sweepstakes competition.
The spin-the-wheel of Fortune Casino bonus was simple and straightforward but rewarding. Logging in daily gave me a free spin for the chance to win bonus cash. The top prize is capped at $100, and there are several smaller bonuses that can be won. I only managed to get the smaller prizes, but I can’t complain about free bonuses. I liked how you don’t need to deposit or play games; you’re given a bonus just for spinning the wheel.
The second promo was a sweepstakes event where players could earn entries by wagering on selection games. The prizes were generous, with three winning bonuses: $1,000 for the top prize and $500 for the two runners-ups. Although I wasn’t one of the winners, I appreciated how this promo makes you try out new games that you might not necessarily pick yourself.
These promotions rotate regularly, so while these were the ones available during my Wheel of Fortune Casino review period, you’re sure to find similar offers at other times. It’s worth always checking the promotions page to see what’s there.
In this section, I’ll describe my exact experience and impression of Wheel of Fortune Casino’s overall design, usability, and functionality on desktop and mobile. In general, I was quite pleased with how smooth and modern the platform is, but it doesn’t do enough to capitalize on the Wheel of Fortune brand.
The Wheel of Fortune Casino brand has the advantage of instant name recognition. As the first brand-led online casino in the US, it stands out in an industry where most platforms start to feel the same. The nostalgia of the Wheel of Fortune name gives it an edge, making it more memorable and appealing than just a standard online casino.
Even though the name is unique, the actual site doesn’t do much to take advantage of that. Once you start navigating the website, it quickly becomes clear that the core design isn’t much different from BetMGM Online Casino or Borgata Casino. While it is clean, modern, and easy to use, it doesn’t have a design or features that make it feel like a game-show-esque experience, which I thought would be the case for an online casino called Wheel of Fortune.
That said, the interface is straightforward to navigate. At the top of the page, there are quick links to the casino, promotions, and customer support. However, at times, I found the actual homepage of the games lobby to be quite cluttered with the different-sized thumbnails, banners, and various categories. I also wasn’t a fan of how much space the main promotional banner took up.
The game lobby is sorted into the following categories:
Wheel of Fortune
Jackpot Slots
New Games
Table Games
Exclusive
Slots
All Games
Each section has further subcategories. Although useful, I’d prefer if they had filters in each section to streamline the browsing rather than scrolling through subcategories. If you already know what you’re looking for, there is a search bar to find specific games. I liked that you can filter games by software providers, which is a great option for players who prefer certain developers. However, I noticed that some of these categories were mislabelled.
One thing that I noticed was the strange choice of names for the themed categories. Instead of the usual themes, they have categories like “Fictional Characters,” “Living Themes,” and “On the Map.” While I appreciate the attempt to organize games differently, it felt a little odd. Scrolling down the homepage, you’ll also find featured and trending sections that highlight popular games.
Overall, for an online casino based on an iconic game show, there’s surprisingly little effort to make the experience feel like an extension of it. The branding is there, and the IGT Wheel of Fortune-branded slots are front and center, but aside from that, there’s nothing else. I was expecting game-show-inspired promotions or features; instead, it just feels like a rebranded version of BetMGM with the Wheel of Fortune name.
The Wheel of Fortune Casino mobile app can be downloaded onto iOS and Android devices. It has an impressive rating of 4.7/5 on the App Store and 4.5/5 on the Google Play Store. After testing it myself, I can confidently say it's one of the top casino mobile apps and one of the smoothest experiences I've had.
Downloading the Wheel of Fortune Casino mobile app and signing into my account took just a few minutes. The interface is slightly different from the desktop website, with brighter icons and an optimized layout that makes it easier to use from your phone. Instead of the bar at the top, the app has a hideaway menu on the left, which keeps the screen uncluttered while providing quick access to the main features.
I liked how well the mobile app is adapted for the smaller screen. Plus, it doesn’t just feel like you’re just using a scaled-down version of the desktop website. I was also impressed by its performance; the games loaded instantly, and I didn’t experience any lags, crashes, or glitches during my sessions. Clicking between different sections was smooth, and the touch controls were responsive. Even when switching between Wi-Fi and mobile data, the app remained stable. Another benefit was being able to use Apple Pay for instant deposits.
The biggest advantage of the app is how easy it makes gaming. Instead of opening my computer, I could access everything from the palm of my hand in seconds. Jumping into a game felt effortless whether I was at home or out and about, compared to being tied to a desktop. Because of this convenience, I preferred using the app over the website.
Wheel of Fortune Casino Game Details | |
---|---|
Slots | 1,340+ |
Jackpots | 135 |
Table Games | 99 |
Live Dealer Games | - |
Average RTP | 96% |
Demo Play | No |
Wheel of Fortune Casino has over 1,440 casino games, including slots, jackpots, table games, Slingo, and keno. It’s a solid collection comparable to other mid-sized operators in the industry. The biggest drawback, however, is that there aren’t any live dealer games, so it trails behind most online casinos in the US for that reason.
Since Wheel of Fortune Casino is operated by BetMGM, it shares a lot of the same games found at BetMGM Casino and Borgata Online. If you’ve played on either of those platforms before, you won’t find anything drastically different here. In fact, Wheel of Fortune Casino has a more restricted library with fewer games and without a live casino.
That being said, this kind of game overlap is common across major US online casinos. Most platforms source their games from the same software providers, meaning you’ll see familiar titles no matter where you play.
Wheel of Fortune Casino games are supplied by the following top software providers:
IGT
Relax Gaming
Netgaming
Play’n Go
Pariplay
Light & Wonder
DGC
Everi
Hacksaw Gaming
GamecodeHQ
AGS
Win Studios
High 5 Games
Inspired
Roxor
4ThePlayer
WMS
White Hat Gaming
Win Studios
Games Global
Normally, I tend to have enough deposited and bonus funds from claiming the welcome promotion to test out at least the slot library. However, this wasn’t the case at Wheel of Fortune Casino, and I ended up depositing $660 over the week to try out various games.
As expected, slots make up the bulk of the library at Wheel of Fortune Casino. With just over 1,340 slot titles, it is a decent-sized collection, with some of the best online casino slot games, but it still falls short of the massive libraries at BetMGM Casino, which has over 5,000 titles, and Borgata Online, which has over 4,000 titles.
You can find titles from some of the biggest names in the industry, such as IGT, Relax Gaming, Netgaming, and Play’n Go. Having these well-known providers ensures a high standard of quality, and there are always familiar titles to rely on. I also appreciated seeing titles from studios that aren’t as mainstream, like Roxor, GamecodeHQ, and DGC. It means there’s a better chance of finding a game that you haven’t come across before.
In addition to classic and video slots, Wheel of Fortune Casino offers a solid selection of jackpots, Megaways, and Hold and Wins to spice up slot gaming. The jackpot titles were particularly fun, with popular titles like Loot’ En Khamun, Bison Fury, and Melon Madness. Plus, there’s even Mega Jackpots Wheel of Fortune On Air. At the bottom of each title, you can see the jackpot counter climb up so you can time your play for the best possible moment.
I feel that the organization of the slot game library could be improved. Since there are over a thousand titles, it should be easier to explore them. While there are software providers, trending, and a few strangely named themed categories, the current setup relies heavily on these subcategories, which makes the browsing cluttered. I’d prefer it if there were filters instead, which would allow you to sort through the slots efficiently rather than scroll through various categories.
During my review period, I worked my way through countless slot games, but I found myself focusing on IGT’s Wheel of Fortune series the most to really immerse myself in the platform. While my favorite was Wheel of Fortune Megaways, I had the most success with Wheel of Fortune on Tour.
Here’s how it went. I started off conservatively, setting my bet at $0.50 per spin. The first 10 minutes played out smoothly with a series of small wins that kept my bankroll steady, and I could see my progress building in the Level Plus system. Unlike other slots, this game has a real sense of progression.
After about 40 minutes, I had unlocked a Fuel Boost feature, which added extra wilds to the reels. A single spin landed a $20 win at one point, thanks to a stacked wild combo. I increased my bet slightly to $0.75, hoping to take advantage of the added features. I didn’t manage to do so, but I hit a few solid wins. By the end of the session, I walked away with $54 in total.
Here are my top five slots:
Game | Software Provider | RTP |
---|---|---|
Wheel of Fortune Megaways | IGT | 96.46% |
Wheel of Fortune Tour | IGT | 96.08% |
BetMGM Wheel of Fortune Triple Extreme Spin | IGT | 96.08% |
Wheel of Fortune Ruby Riches | IGT | 96.15% |
Wheel of Fortune Triple Gold Gold Spin | IGT | 92.09% |
Wheel of Fortune Casino has a well-rounded selection of table games with over 90 titles, including blackjack, poker, roulette, and baccarat. As well as the classic versions, you can mix things up with other unique variants.
Blackjack fans have a strong variety of choices, including:
5 Hand Blackjack
Blackjack Sweet 16
Blackjack Stud Poker Pro
BetMGM Blackjack Pro
Premium Blackjack Pro
Double Up Blackjack and mor
Poker players can choose from options like:
Game King Video Poker
Ultimate Texas Hold’em
Fortune Pai Gow Poker
DJ Wild Stud Poker
For those who enjoy roulette, there are staples like European and American Roulette, as well as exciting variants such as:
Triple 0s Roulette
HotSpot Roulette
Double Bonus Spin Roulette
25c Roulette
I tried out a few different games, but I kept coming back to BetMGM Roulette Pro. It offers a smooth, high-quality experience, and it was nice to play a title that isn’t available on every platform. I started with $5 bets on black to get a feel for the game. The first few spins were a mix of small wins and losses, but after a few rounds, I got comfortable enough to increase my bets.
I placed $25 on black and hit, doubling my money. Encouraged by the win, I went for a straight number bet, putting $10 on 15, one of my go-to lucky numbers. The ball landed just a few spaces away this time, so I didn’t hit. For my next spins, I spread my bets across a mix of dozens and columns, aiming for a few moderate payouts. I ended up finishing just slightly ahead, which is always a good place to stop.
Try out my favorite table games:
Game | Software Provider |
---|---|
Baccarat | IGT |
American Roulette | IGT |
BetMGM Blackjack Pro | Win Studios |
BetMGM Roulette Pro | Win Studios |
Ultimate Texas Hold’em | Light & Wonder |
Unfortunately, Wheel of Fortune Casino doesn't offer live dealer games, which is surprising given how much of a staple they’ve become in the online casino world. Nearly every major platform in the US has live dealer tables, and the fact that Wheel of Fortune Casino doesn’t have them makes the platform feel incomplete. For me, live dealer games are a huge part of online gaming, providing a more interactive and engaging experience than standard casino games.
With that in mind, if you are a big fan of live dealer games like me, you can check out BetMGM Casino, which I consider to be one of the best live dealer casino sites in the US.
Wheel of Fortune Casino has a handful of specialty games when you want a break from the standard casino games. These aren’t the main draws of the casino, but they’re a great way to keep things interesting when you’re looking for something quick and fun.
I counted a total of 51 Slingo titles, four Keno games, Mines Dare 2 Win, and Wheel of Fortune Winning Words. While I was impressed by the number of Slingo games, I did notice that common specialty games like LuckyTap and scratch cards were missing. There isn’t a specific specialty games section, so you’ll need to use the search bar to find these games.
My favorite title was Wheel of Fortune Winning Words, which reminded me more of the actual game show. Instead of solving a full phrase, I was given three random words after placing a bet. The wheel spun to determine the potential payouts for each word, and the letters were flipped over one by one. The pace felt slower than the typical slot, but I loved how it created an atmosphere that reflected the actual game show. I managed to complete one word and walked away with an $8 win.
If you’re looking for something other than slots and table games, Wheel of Fortune Casino’s specialty games are a refreshing change of pace. The variety isn’t massive, but Slingo and the Wheel of Fortune Winning Words game make it worth checking out.
Explore a few titles that I enjoyed:
Game | Software Provider |
---|---|
Wheel of Fortune Winning Words | IGT |
Book of Slingo | Slingo Originals |
Slingo Rakin’ Bacon | Slingo Originals |
Bison Keno | Win Studios |
Mines Dare 2 Win | Hacksaw Gaming |
Wheel of Fortune Casino has a solid selection of casino payment methods, so players are sure to find a method that suits their banking. There are ten deposit methods and six withdrawal options, covering credit cards, debit cards, e-wallets, bank transfers, and cash.
I found the deposit process to be quick and straightforward. My preferred methods were the banking cards, Apple Pay, and PayPal. Withdrawals were also speedily processed, especially through PayPal and Visa debit cards. I was pretty satisfied with my banking process. The only thing missing was a few popular payment methods.
Wheel of Fortune Casino Payment Details | |
---|---|
Payment methods | Visa, Mastercard, American Express, Discover, Apple Pay, PayPal, VIP Preferred, PayNearMe, PayWithMyBank, Wire Transfer, Check By Mail |
Minimum deposit | $10 |
Maximum deposit | $4,500 |
Minimum withdrawal | $20 |
Payout time | Few hours for PayPal, Up to 24 hours for Visa Debit Card, 1 to 2 days for VIP Preferred, 3 to 4 days for PayWithMyBank, 4 to 5 days for Wire Transfer, 7 to 21 days for Check By Mail |
Deposits can be made at Wheel of Fortune Casino with the following methods: Visa, Mastercard, American Express, Discover, Apple Pay, PayPal, VIP Preferred, PayNearMe, PayWithMyBank, and Wire Transfer.
That’s a solid number covering major payment choices, but it’s not the most extensive selection I’ve seen.
A few popular options are missing, like Trustly, Venmo, Play+, and Cash at Cage. In fact, there aren’t any prepaid options. The minimum deposit is $10, which is standard across the industry. The maximum limit varies by method, with bank transfers and wire payments generally offering the highest limits.
I started with a deposit of $10, which allowed me to claim the welcome promotion using my American Express card. I love it when an online casino accepts AMEX, as it allows me to rack up reward points on my card for gaming.
Using a debit or credit card is familiar and straightforward, just like any online transaction. I prefer it for its simplicity. You just enter your card information and click to confirm. Along with American Express, Visa, Mastercard, and Discover can be used for deposits, meaning most players will have at least one compatible card.
Here’s how to make a deposit:
Go to “Deposit.”
Choose your preferred deposit method.
Enter your deposit amount.
Click to confirm.
Authorize the transaction in your banking app or wallet (if needed).
Since I had a $1,000 budget for this review, I decided to spread my deposits throughout the week, testing each payment method. In total, I deposited $660 using different payment options.
While testing the Wheel of Fortune Casino app, I deposited through Apple Pay, which was by far the quickest and easiest method. A simple double-click with Face ID was all it took. There was no need to enter financial information or log into an account, just an actual instant deposit. The downside is that it can only be used by Apple users.
Next, I deposited with PayPal. This option is great for players who want an extra layer of security, as it acts as a middleman between your bank and the online casino. This also means your financial information stays private, and gambling transactions don’t show up directly on bank statements. On the flip side, there is a pesky $2.99 fee for funding your PayPal account, which can add up over time.
There are two choices for bank transfers: VIP Preferred and PayWithMyBank. VIP Preferred is an e-check system that requires prior registration before use, while PayWithMyBank connects directly to your banking portal. I’m not a big fan of bank transfers, as I’ve had issues in the past when gambling transactions haven’t been flagged. In this case, however, I had no issues with my deposits.
For cash deposits, PayNearMe allows you to add funds at participating retail stores like CVS, Walgreens, and 7-Eleven. It’s a good option if you want to use cash, but personally, I’d rather avoid the extra step of going to the store when I can just deposit online in seconds.
High rollers can also make transactions through wire transfer, but since it is a larger payment, it tends to have a slower processing time. A minimum of $1,000 is required for it.
Wheel of Fortune Casino Deposit Method | Deposit Speed | Min Deposit | Max Deposit | Fees |
---|---|---|---|---|
Apple Pay | 1 minute | $10 | $8,000 | Possible fees from the issuer |
American Express | Few minutes | $10 | $4,500 | Possible fees from the issuer |
Discover | Few minutes | $10 | $4,500 | Possible fees from the issuer |
Mastercard | Few minutes | $10 | None | Possible fees from the issuer |
Visa | Few minutes | $10 | None | Possible fees from the issuer |
PayWithMyBank | Few minutes | $10 | $5,000 | Possible fees from the bank |
VIP Preferred | Few minutes | $10 | None | Possible fees from the bank |
PayPal | 5 minutes | $10 | $10,000 | $2.99 for funding a PayPal account |
PayNearMe | 1 to 2 hours | $10 | $500 | None |
Wire Transfer | Up to 24 hours | $1,000 | None | Fees from wire processor |
Wheel of Fortune Casino withdrawals can be made with Visa, PayPal, VIP Preferred, PayWithMyBank, Wire Transfer, and Check By Mail. While the selection covers the most commonly used payout methods, it’s slightly more limited than what I’ve seen at leading online casinos. That being said, it still provides enough flexibility for most players.
You can only make a withdrawal with a certain method if you have used it to deposit in the last 180 days. Since I’d already deposited using all the withdrawal methods, this wasn’t an issue for me. But it is worth keeping this in mind if you haven’t deposited with your preferred withdrawal option recently.
The number of withdrawal methods is around average for an online casino in the US. It’s not as high as BetMGM Online Casino or Horseshoe Casino, which have eight options, but it's also not as low as Resorts Casino or Harrah’s Casino, which have four methods.
For my first withdrawal, I decided to cash out with my Visa debit card. It took just under a day to appear in my bank account. This was my favorite method, as it was fast, easy, and sent directly to my bank rather than sitting in an intermediary, waiting to be paid out.
Here’s how to make a withdrawal:
Go to the “Cashier” section and click “Withdraw.”
Select the preferred method.
Enter the withdrawal amount.
Log into the account or enter your banking information.
Click to confirm.
Wait for processing.
If speed is your priority, PayPal is your best choice. When I tested PayPal, it took just a few hours to process my transfer. For bank transfers, I found that VIP Preferred was quicker than PayWithMyBank. My withdrawal with VIP Preferred took just a day and a half to be processed, while PayWithMyBank took three days to arrive in my bank account.
For high rollers looking to make large transactions, wire transfers are the go-to option. You’ll need to withdraw at least $1,000 and expect to wait up to five business days before the funds reach you. While most methods cap cashouts at $25,000 per transaction, wire transfers don’t have a maximum limit.
For players who prefer a more traditional route, check by mail is also available, but this is the slowest method. While postal times can vary, you’ll usually be waiting at least a week. Even then, you have to go and cash the check afterward. This makes it one of the least practical choices, especially when faster digital options exist.
Wheel of Fortune Casino Withdrawal Method | Withdrawal Speed | Min Withdrawal | Max Withdrawal | Fees |
---|---|---|---|---|
PayPal | 3 to 5 hours | $20 | $4,000 | None |
Visa Debit Card | Up to 24 hours | $20 | $25,000 | None |
VIP Preferred | 1 to 2 days | $20 | $25,000 | None |
PayWithMyBank | 3 to 4 days | $20 | - | None |
Wire Transfer | 4 to 5 days | $1,000 | $2,000,000 | None |
Check By Mail | 7 to 21 days | $20 | - | None |
Take a look at how Wheel of Fortune Casino compares to other leading online casinos:
Wheel of Fortune Casino | bet365 Casino | BetRivers Casino | BetMGM Casino | Caesars Palace Online | |
---|---|---|---|---|---|
Visa | ✅ | ✅ | ✅ | ✅ | ✅ |
Mastercard | ✅ | ✅ | ✅ | ✅ | ✅ |
Discover | ✅ | ✅ | ✅ | ✅ | ✅ |
American Express | ✅ | ✅ | ✅ | ✅ | ✅ |
Apple Pay | ✅ | ✅ | ✅ | ✅ | ✅ |
PayPal | ✅ | ✅ | ✅ | ✅ | ✅ |
Venmo | ❌ | ✅ | ❌ | ✅ | ✅ |
VIP Preferred | ✅ | ❌ | ✅ | ✅ | ✅ |
PayNearMe | ✅ | ✅ | ✅ | ✅ | ✅ |
Play+ | ❌ | ❌ | ✅ | ✅ | ✅ |
Trustly | ❌ | ✅ | ✅ | ❌ | ✅ |
Cryptocurrency | ❌ | ❌ | ❌ | ❌ | ❌ |
Skrill | ❌ | ✅ | ✅ | ❌ | ❌ |
Cash at Cage | ❌ | ✅ | ❌ | ✅ | ✅ |
Customer support at Wheel of Fortune can be contacted through live chat, phone, and email. They cover all the major bases on paper, but the reality of using them was frustrating.
Before I tested the support team directly, I looked at the Help Centre. Wheel of Fortune Casino’s one didn’t help me much, providing just the basics. While it has common FAQs, it lacked the depth needed to answer some of my more specific queries.
The following support options are available:
Contact Form/Email: [email protected]
Phone Number: +(609) 508 8207
Live Chat: 24/7
You can access the live chat by clicking “Contact Us” and selecting “Live Chat.” Here, you’ll first be connected with Chip, the chatbot. You can click a category or just send a message. None of the categories related to my question about deposit limits, so I clicked “Other.” This meant I could talk to a live agent after providing my name, email, and date of birth.
It took around a minute before I was connected to an agent. There were a few minutes between each reply every time that I asked a question, which made the conversation feel dragged out rather than smooth. It didn’t help that the agent wasn’t really engaged in the conversation, providing short and blunt responses. Generally, it didn’t feel like they were particularly interested in assisting me. In the end, I finally got the answers I needed, but it wasn’t an easy or enjoyable experience.
I assumed this was a one-time issue, so I gave live chat another try later in the week. This time, the agent was more helpful and willing to assist, making it a better interaction overall. However, consistency is important, and the quality of support shouldn’t be up and down, so I was still left unimpressed generally with the live chat.
Since live chat was a bit of a letdown, I decided to try out the email support next. Unfortunately, I never received a reply to my email, and I still haven’t. There wasn’t even a confirmation email or automated response. This was a letdown, as I expected it to be a reliable alternative to live chat, especially for more complex issues.
After my email attempt was unsuccessful, my last resort was phone support. Given my previous experiences, I wasn’t expecting much, but I still wanted to test it out. I dialed the number and was put on hold for about five minutes before being connected to an agent. Right away, the difference was noticeable. The agent was more professional and knowledgeable than the live chat agent. They actually listened to my question, responded clearly, and didn’t try to rush me off the phone.
Wheel of Fortune Casino technically offers all the key support channels, but they don’t deliver where it matters. My preferred method was using the phone. But if you don’t have time to call, then using the live chat might be preferable. However, it’s a toss of a coin whether you’ll get a helpful agent, which is disappointing.
Wheel of Fortune Casino is only legal in the state of New Jersey and is the first brand-led online casino in the US. Launched in March 2023, it brings the legendary game show into the world of online gambling.
The Wheel of Fortune brand has been a household name for decades, being one of the most iconic game shows of all time. It first entered the casino world with IGT’s Wheel of Fortune slot machines, which have been a staple in land-based casinos for over 25 years.
In 2023, BetMGM partnered with IGT and Sony Pictures Television to launch an online casino based around the brand, with IGT’s signature branded slots taking center stage.
State | Welcome Bonus | Games | Payment Methods |
---|---|---|---|
New Jersey | Deposit $10, Get $40 Bonus Dollars | 1,440+ | Visa, Mastercard, American Express, Discover, Apple Pay, PayPal, VIP Preferred, PayNearMe, PayWithMyBank, Wire Transfer, Check By Mail |
Setting up an account at Wheel of Fortune Casino was simple. From the moment I landed on the homepage to entering the site, the entire process took under five minutes. The steps will be familiar if you’ve signed up for an online casino before. Even if you’re a newcomer, I’ll guide you through the process step-by-step:
Load the website or download the app.
You can either register on the website or the Wheel of Fortune Casino app. I registered on my laptop, but the process is the same on a phone.
Once you’re on the homepage, look for the yellow “SIGN UP” button in the top-right of the screen. Click it to start registration.
Enter personal information.
The system redirected me to a page where I had the option to sign up via email or PayPal. I decided to register with my email, and I had to create a password for my account.
Next, I had to enter my first name, last name, last four digits of my SSN, and date of birth. The final page requested my complete address and phone number. Remember that Wheel of Fortune Casino legal states only include New Jersey.
Accept the terms.
Then, you’ll need to check a few boxes to confirm that you’re over 21, that all the information provided is accurate, and that you’ve read and accepted the terms of service and privacy policy. I always recommend going over the fine print. It might not be the most exciting part of joining a new online casino, but understanding the rules can help avoid confusion later.
Verify your identity.
You'll receive an email to verify your identity before you can use the site. All you have to do is click the link, upload a picture of a government-issued ID, and take a photo to confirm that it is you. The approval and processing of my documents took less than a day after I submitted them.
Deposit funds and start playing games.
After verifying your account, you're prepared to make a deposit and begin playing. I won’t go into all the details because I covered that before, but the process is straightforward. Your welcome bonus will be automatically credited to your account after the first deposit.
Wheel of Fortune Casino Overview | |
---|---|
💰 Welcome Bonus | Deposit $10, Get $40 Bonus Dollars |
🎁 Bonus Code | No bonus code required |
🇺🇸 Legal States | NJ |
🎮 Game Types | Slots, Jackpots, Table Games, Slingo, Keno |
🎰 Number of Games | 1,440+ |
📱 Mobile App | iOS and Android |
📲 Registration Process | Five minutes |
💳 Payment Methods | Visa, Mastercard, American Express, Discover, Apple Pay, PayPal, VIP Preferred, PayNearMe, PayWithMyBank, Wire Transfer, Check By Mail |
🚀 Payout Speed | 3 to 5 hours |
⭐ Overall Rating | 4/5 |
Wheel of Fortune Casino offers a promising experience in certain aspects, yet falls short in others. As the first brand-led online casino in the US, it has the opportunity to set itself apart, but in certain ways, it feels more like a rebranded version of BetMGM Online Casino.
One of the platform's biggest highlights is its branded games. If you’re a fan of the game show, there’s just something exciting about playing these titles. The IGT games are the platform's definite main attraction and the only thing that makes it seem like a “Wheel of Fortune” experience.
Another standout area was mobile gaming. With high ratings on the App Store and Google Play Store, I went with high expectations, and I wasn’t disappointed. The Wheel of Fortune Casino mobile app delivers a smooth, user-friendly, and optimized experience, making it a breeze to play while on the go.
In terms of banking, the payment options are solid, covering a variety of deposit and withdrawal methods. PayPal, banking cards, and Apple Pay were the most straightforward ways of funding my account. Plus, the withdrawal processing speed for PayPal and Visa debit cards is faster than the industry standard.
Despite its strengths, Wheel of Fortune Casino struggles to stand out besides its branding. The biggest letdown is the lack of live dealer games. Most online casinos in the US have tables that are live-streamed, which offer an immersive experience that just can’t be matched by standard casino games. Customer support was another area where I was let down. Despite the availability of live chat, phone, and email support, my experience was inconsistent. The quality of the live chat was unreliable, and email support was completely unresponsive during my testing. The only bright light here is that the phone support was excellent.
Lastly, I felt that the design of the user interface was a lost opportunity. The platform is modern and easy to explore, but it doesn’t capitalize on the Wheel of Fortune brand. Aside from the branded slots, there’s little that makes it similar to a game show experience. If you’ve played at BetMGM Online Casino or Borgata Online before, you’ll recognize the layout immediately, making it clear that it is more of a rebrand than a fully original online casino.
If you’re a casual player or fan of Wheel of Fortune, it’s still an online casino worth checking out. The low-risk welcome bonus is appealing to beginners, and there’s a decent mix of games to explore.
Start playing at Wheel of Fortune Casino
Wheel of Fortune Casino prioritizes responsible gambling with resources designed to help players control their gaming habits. Since it operates under BetMGM, I expected a solid framework for responsible gambling. For the most part, it delivers, although the way the information is presented is a bit all over the place.
The “Responsible Gaming” section is linked at the top and bottom of the website. The layout of this page is a little odd. The key sections are tucked away at the bottom of the page, making it easy to miss at first glance. Each section has a vague heading, and the information feels randomly placed, rather than following a logical order.
The page covers everything from warning signs and common gambling myths to potential risks and a self-assessment quiz. It also includes resources for external support organizations and a breakdown of account control tools, such as deposit limits, spending limits, time limits, and self-exclusion. Everything is there, but exploring and reading it isn’t as straightforward as it should be. You’ll need to go through each section to find specific details, as the content isn’t laid out in the most intuitive way.
For additional assistance, there are external organizations that can be used:
National Council on Problem Gambling: This organization provides nationwide support through its helpline at 1-800-GAMBLER, texting at 800GAM, or online chat.
Gamblers Anonymous: They provide meetings nationwide where individuals can meet and share their experiences.
State-specific resources: New Jersey
At WSN, we actively promote responsible gambling practices and encourage players to use available resources to ensure a safe and enjoyable gaming experience. If you want to learn more, please visit our responsible gambling section.
Every online casino we review goes through our review process, giving us firsthand experience with the platform. We dive deep into each platform, using a set budget of $1,000 to experience it exactly as a real player would. Our goal is to deliver an honest breakdown of what you can actually expect.
During my time at Wheel of Fortune Casino, I spent $660 from my $1,000 budget to thoroughly explore the platform, claim promotions, evaluate the payment methods, and play games. By the end of the week, I had $530 in withdrawable funds. I was at a loss, but I was more concentrated on testing out a range of different games rather than making the most profit.
Our experts dedicate at least two hours to these key areas:
Deposits and withdrawals: We deposit real money, play games, and cash out winnings using all available payment options. We look for a solid range, including credit cards, debit cards, e-wallets, bank transfers, prepaid cards, and cash. Every method is assessed for speed, fees, limits, and overall convenience, so you’ll know exactly which option works best.
User experience: We evaluate how it is to actually use and look at the platform, seeing how smooth, polished, and user-friendly it is. How does it perform across desktop and mobile? We break down the platform’s design, layout, and overall usability to see if it delivers an easy gaming experience.
Games: We explore everything from slots and table games to live dealers and specialty picks. We wager real money to see how these games work, looking at the variety and quality of the titles. Whether big-name studios or fresh developers, we want to see a mix of software providers. We also tell you exactly how much we win or lose while playing.
Promotions: We claim every promo available, starting with our welcome bonus and working through other ongoing promos and the VIP program. The more creative and generous, the better. We dig into the terms and conditions, explaining the fine print and exactly how to claim the promotion yourself.
Customer support: We test every available contact method, including live chat, email, and phone, to see how responsive and helpful they are. Aside from that, we explore the FAQ section, responsible gambling tools, and any self-exclusion options to ensure players are well-supported.
At WSN, we’re all about firsthand experience for every casino that we review. We don’t rely on second-hand information but take on the role of a player to test each platform. Our process mirrors the real user experience, so when we tell you what to expect, it’s based on actual interaction with the features rather than guesswork.
Our assessment begins as soon as we load a casino’s homepage. We create an account, explore the interface, and look at the registration process. From there, we deposit real money, claim promotions, play games, and request withdrawals. Every step is assessed with a critical eye and documented, focusing on the details that really matter to players.
Our team consists of industry experts with years of experience in online gambling. They know exactly how to dissect an online casino, highlighting both standout features and weak spots. When a platform impresses, we give credit where it’s due. If it falls short, we don’t sugarcoat the drawbacks.
We understand your time is valuable, and we take it seriously. That's why we do the research, so you don’t have to. Our mission is to provide honest, in-depth, and useful insight that helps you make the best decisions for your next gaming experience.
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