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General Information:
Website: https://casino.bet365.com
Min. Deposit: $5
Promo: Match Bonus up to $1,000 + Up to 500 Spins
Support: Live chat
Promo Code:
No code needed
Launched: 2000
Payout Speed: 12 hours
Payment Methods:
Visa Debit Mastercard Debit Paysafecard Bank Transfer PayPal Apple Pay Discover Card American Express Paynearme Skrill 1-Tap

In today's bet365 Casino review, I'll share what I discovered during my week-long testing of this global iGaming brand, which is currently available to US players in New Jersey and Pennsylvania.

For my testing, I was given a $1,000 budget to explore everything from a player's perspective, including promotions, user experience, games, deposits, withdrawals, and customer support.

bet365 Online Casino Review Feature Image

bet365 Casino Pros and Cons

Pros Clean layout and game filters
Pros E-wallet withdrawals in 12–25 hours
Pros Strong responsible gaming tools
Cons No VIP or loyalty rewards
Cons Only 550 games available

bet365 Casino Promotions and Bonuses

bet365 Casino has multiple welcome bonuses for new players and multiple other bonuses and prize draws for regular players. This is a serious improvement since the last time I played here, and one that I fully and wholeheartedly welcome.

New Player Offer: Deposit Match

bet365 Casino Bonus Deposit Match

Logically, I started by checking the new player offers. Usually, you can only claim one of them when registering, but bet365 Casino lets you claim both. You just have to do it in a specific order. First, you claim the matched bonus offer, and then you get the 10 days of free spins.

With that in mind, I began by claiming the standard 100% deposit match up to $1,000. The minimum deposit to activate the bonus is $10. The best part is that you don’t have to claim it with your first deposit. You can choose to skip it for now and claim it anytime within 30 days of registering. When you’re ready to claim it, just select the claim box during your deposit and the bonus will be added automatically.

The only drawback is that I could use this bonus only on slot games. While I do like some of the slots on offer, like Cash Eruption and Cleopatra, some players may find it limiting. The eligible games include: 88 Fortunes, Adventure Trail, Amazing Factory, Better Wilds, Big Piggy Bank, Capital Gains, Cash Eruption, Cleopatra, Cops n Robbers Bigger Big Money, Curse of the Bayou, Fire Blaze Blue Wizard Megaways, Lightning Blaze, Lightning Gorilla, Maximum Vegas, Monopoly Lunar New Year, Oink Oink Oink, Sahara Riches Collect 'em Megaways, Spin O Reely, Sticky Stacked 7's, Super Mega Ultra Wheel, and Wolf it Up.

Another surprise was the wagering requirement. It’s set at 30x, which is a bit on the high side compared to other top US online casinos. But that’s not the only catch. I couldn’t use more than 10% of my bonus on a single spin, so I had to be careful with my bets to stay within the rules.

There are two more things you need to know.

First, while playing, I noticed that bet365 used my deposit money first to clear the wagering requirements. Only after that did they start using my bonus funds. The good news is that I had 30 days to complete the playthrough, so this wasn’t a problem. Second, you can’t claim this offer if you deposit using Trustly or Paysafecard.

The best part was that I could still get free spins on top of the match bonus, which gave me more chances to win.

Claim bet365 Match Bonus

New Player Offer: Spins Giveaway

bet365 10 Days of Spins Promo Offer

Once I was done with bet365 Match Bonus offer I went and claimed 10 Days of Spins which is an interesting mini game on its own. Essentially it means that during the 10 days you can get up to 500 bonus spins. I'll say that I love the idea and the new approach of this bet365 casino bonus.

It works very simply. After I finished with match bonus, I just had to make another minimum deposit of $10 to be able to claim this promotion. With it I unlocked 10 chances to choose from the yellow, blue, or red buttons, each giving me a chance to win 5, 10, 20, or 50 free spins. The number of bonus spins you receive is randomly determined each time, but the probabilities are as follows:

  • 40% chance to get 5 spins

  • 45% chance to get 10 spins

  • 10% chance to get 20 spins

  • 5% chance to get 50 spins

Not too happy about these odds, but I'm happy that I don’t have to make a deposit each time you want to press a button. All I had to do was make a $10 deposit for the whole promotion, and I was happy with my 190 out of 500 free spins I got from this bet365 casino bonus.

After each press of the button, I had to wait 24 hours before I could do it again. But since I had 20 days to claim them, there was no need to worry. Each day when I logged in, I could check the promo tab for the "10 Days of Spins" promo to see if the 24-hour window had passed and claim my new bonus spins if it had.

Each bet365 free spin has a value of $0.20 and can only be used on four slots: Curse Of The Bayou, Magic Forge, Maximum Vegas, and Super Mega Ultra Wheel. While it was fun to enjoy new games that I hadn’t played before, there is still a limited selection of titles. I tended to use my free spins on Super Mega Ultra Wheel as it has the highest RTP, but I also tried out the other titles.

This bet365 welcome promotion has to be claimed within the first 30 days of creating an account. Once I received the free spins bonus, I had seven days to use them before they expire. They say it can take up to 72 hours for the free spins to be credited to your account, but mine were available right away every time.

What I love about this bonus is that there aren’t any annoying wagering requirements. Any winnings from the free spins are yours to keep. I was also more than impressed that such a low deposit was required for the whole promotion. For $10, you are guaranteed at least 50 free spins, and you could get up to 500.

On the flip side, I felt quite restricted in my gaming compared to the welcome bonuses at other online casinos. It didn’t give me the opportunity to fully explore the gaming library, as it is limited to only four slot titles. At PlayStar Casino, for example, the free spins can be used on 19 slots. However, bet365 Casino’s welcome bonus is still one of the better promotions that I’ve seen in terms of overall value, so I can’t complain too much.

Claim bet365 10 Days of Spins Bonus

Prize Draws

bet365 Casino regularly hosts prize draws where players have the chance to win a share of a prize pool by playing eligible games. It was relatively easy to participate in this promotion, and I liked how it pushed me to try out new games that I wouldn’t necessarily play in my everyday gaming.

Here’s how it works. You wager a certain amount on eligible games, earn entry tickets, and hope you’re a lucky winner. The prize draw game is often based on specific events or holidays, which was a fun touch. For example, around Valentine’s Day, they had “Cupid’s Cash” and “Live Dealer Valentine’s Giveaway.”

I entered one of bet365 Casino’s prize draws, which had a $2,500 prize pool and 16 winners. In this case, one ticket could be earned by wagering $10 on 10 different slot games. I decided to commit $100 this time around, giving me a decent stack of 10 tickets. Unfortunately, I wasn’t one of the lucky winners of this bet365 Casino bonus this time around.

Given I wanted to try out new games anyway, this was the perfect chance. However, if the eligible games aren’t attractive to you, it’s probably better to skip that one and wait for the next prize draw with games that interest you. The prize draw idea remains the same with a different set of games each time.

bet365 Casino User Experience

In this section, I’ll dive into the design and usability of bet365 Casino, looking at how it performs on both desktop and mobile.

Desktop

bet365 Casino Desktop Homepage

bet365 Casino desktop version features a modern and polished interface with its signature green, black, and yellow colors. It’s clean, minimal, and gets straight to the point. I liked that I wasn’t bombarded with pop-ups or clutter; instead, everything felt purposefully designed.

From the moment I landed on the site, everything felt intuitive and easy to navigate. At the top of the screen, there are three distinct bars. The first lets you switch between the main casino and sportsbook, as well as quick links to responsible gaming and help. The second is also for sports and casinos, which felt redundant. I wasn’t sure why both were necessary.

The third bar breaks down the game's lobby into main categories. I’m a big fan of how well organized the games lobby is. It is clearly sorted into the following main categories:

  • Home

  • Promos

  • What’s New

  • Live Dealer

  • Table & Card

  • Slots

  • Instant Win

  • All Games

Instead of lumping everything together, further categories are available in the games sections. For example, there are blackjack, roulette, baccarat & dice, game shows, and poker sections within the “Table & Card” category. If you have a specific game in mind, you can look for it using the search bar.

What really stood out to me about bet365 Casino’s games lobby was the filters. It’s hands down one of the best game filtering systems I’ve seen at an online casino in the US. You can sort games by their type, theme, bonus features, volatility, provider, and RTP, which meant I could get super specific. This kind of organization makes a big difference when searching for games. Say goodbye to endless scrolling and say hello to the future.

When it came to actually playing the games, the experience was just as smooth. Games loaded quickly, the graphics were crisp, and there were no annoying lags or glitches. I tested out a mix of games, including slots and live dealer tables, and everything ran smoothly. It feels like the site is built with efficiency in mind, and that’s something I value.

All of the technical stuff, like terms and conditions, banking information, and the privacy policy, is neatly tucked at the bottom of the website.

Overall, bet365 Casino desktop impressed me with its clean layout, advanced filtering system, and seamless gameplay. You can tell that it has years of experience in the industry.

Mobile

bet365 Casino has a mobile app that can be downloaded for both iOS and Android devices. After downloading the app, I can say that it is one of the best online casino apps available in the US.

It took me a few minutes to install and log in to my account on my iPhone. However, I did have a brief moment of panic when I realized I’d forgotten my password. Luckily, I’d saved it on my laptop, so after a quick look, I was all set. At the end of the day, I could have reset my password, and that would sort out my problem.

I found that the transition from desktop to mobile was excellent, with no compromise in quality. Every game I played loaded quickly and ran smoothly. 

I usually prefer gaming on my laptop rather than my phone, but bet365 casino app makes a strong case for why mobile gaming can be just as smooth and enjoyable. I ended up using the app while I was on the go, finding the app’s performance remained consistent even when using mobile data. I also loved how easy it was to make deposits with Apple Pay.

Unlike some platforms that require separate apps for the sportsbook and casino, bet365 app has everything in one place. So, if you enjoy both casino and sports betting, it’s a convenient option. 

Users clearly agree that it is a top-rated casino/sportsbook app, with 4.8/5 on the App Store and 4.6/5 on the Google Play Store. The feedback from thousands of users aligns with what my opinion. If you enjoy the convenience of casino gaming from your phone, the bet365 Casino app is a great choice.

bet365 Casino Games

bet365 Casino Game Details
Slots470+
Jackpots11
Table Games39
Live Dealer Games26
Average RTP96%
Demo PlayYes

bet365 Casino is home to over 550 games, including slots, table games, live dealer tables, and instant win titles. I was quite disappointed, as I expected that the gaming library would be bigger since it is one of the leading online casinos globally. 

Although it is on the smaller side compared to what I’ve seen from other leading US online casinos, it does cover all the essentials. You’ll find a solid mix of slots, as well as a strong selection of standard table games and live dealer tables.

Casino games are supplied by leading names such as Playtech, IGT, Inspired, NetEnt, Evolution Gaming, Play’n Go, Light & Wonder, and High 5 Games. There are also a number of titles exclusively made for bet365 Casino, which you won’t find anywhere else.

There isn’t a big difference between bet365 Casino’s library in New Jersey and Pennsylvania. The NJ platform has slightly more games, but only barely.

Slots 

bet365 Casino Slot Games

Slots take center stage at bet365 Casino, with a selection of over 470 slot titles. Compared to other leading online casinos, this is quite a small number of slots. For example, BetMGM Casino, Caesars Palace Online Casino, and BetRivers Casino, to name a few, have thousands of slot games. Even PlayStar Casino, a relatively mid-sized platform, has over 900 slots.

The slot collection is powered by leading names, such as Playtech, IGT, NetEnt, and Play’n Go, and I saw plenty of classic games I knew well, like Starburst and Gonzo’s Quest. There’s something reassuring about seeing familiar titles. 

Still, I found myself wanting to see more titles from lesser-known casino game software providers. I love diving into the unknown and stumbling upon a hidden gem that becomes a new favorite. It feels like that experience is missing here, which is a bit of a letdown. But hey, if you are only looking for the best of the best casino slots, you'll find it here.

You’ll find slots covering a range of themes, from fantasy and fairytales to jungle adventures, sea life, and cartoons, to name a few. The handy theme filter makes it easy to narrow down your options and discover a title suited to your mood. If you’re more interested in the gameplay mechanics, you can filter by bonus features like free spins, wilds, multipliers, and more. 

It’s also possible to sort by volatility, RTP, and software provider. The level of game filter customization is a cut above other online casinos, helping players find exactly what they’re looking for without endless scrolling. It’s a small feature that makes a big difference. I never had an issue finding a title suited to my preference.

I used a lot of my free spins from the welcome bonus on Super Mega Ultra Wheel. Each free spin had a value of 0.20, and after about 10 minutes, I’d made around $27. However, the slot itself was a little basic for my liking, with cookie-cutter symbols.

My favorite part of the slot game collection was the original titles. I love getting an exclusive gaming experience that isn’t possible anywhere else. A few favorites were Festival Farm, Bedrock Bullion, Love Struck, and Chamber of Alchemy.

The first time that I got stuck into Festival Farm, I had quite a good round. I set my bet to $1 and played for around 20 minutes. By the end of my gaming, I’d made around $55 in profit thanks to triggering the free spins round a few times.

Here are my top five slots:

GameSoftware ProviderRTP
Mercy of the GodsNetEnt96.64%
88 Fortune MegawaysLight & Wonder96.36%
Festival FarmOriginals96.22%
CleopatraIGT95.02%
Book of HalloweenInspired96.23%

Table Games

bet365 Casino Table Games

bet365 Casino has 39 standard table games, including blackjack, roulette, poker, baccarat, and craps. There are different variants to keep things interesting, so you’re not stuck playing the same old version repeatedly.

For example, if you’re a poker fan, you’ll find titles like Mississippi Stud, Ultimate X Poker, Ultimate Texas Hold’em, Three Card Poker, Draw Poker Multi-Hand, and Four Card Poker. Roulette players can enjoy classics like American Roulette and European Roulette, as well as fun options such as Quantum Roulette.

I played several table games but had a lucky streak with bet365’s version of European Roulette, which is an original title. I started off cautiously, placing $5 bets on black and odd numbers just to warm up. At first, the wins were small and steady, which gave me the confidence to up the ante.

I increased my bets up to $30 and switched to a different strategy, focusing on dozens instead. After a couple of solid hits, I found myself ahead by $60, which was a nice boost.

Try out my favorite table games:

GameSoftware ProviderRTP
BlackjackOriginals99.57%
101 RoulettePlaytech96.19%
Ultimate X Poker Triple PlayIGT99.29%
Ultimate Texas Hold’emLight & Wonder99.27%
BaccaratNetEnt98.94%

Live Dealer

Players can enjoy a selection of 26 live dealer tables at bet365 Casino. All of the classics are covered with blackjack, roulette, baccarat, dice, poker, and game shows. Nothing glaringly obvious was missing, in my opinion. A lot of US online casinos only offer titles from Evolution, so I was pleased to see options from Playtech, too.

There were multiple variants of the main table games. For example, blackjack players can enjoy Quantum Blackjack Plus, Free Bet Blackjack, Live Cashback Blackjack, and VIP Blackjack. You can explore more unique options, such as Craps and Sic Bo.

I spent time testing out different titles. One that I particularly liked was Speed Baccarat Live, pushing me out of my comfort zone. Normally, I prefer a more measured approach, but the fast nature of the game had me making split-second decisions. It’s impressive that live software can offer such a fluid experience. If there was any lag or connectivity issues, I don’t think a game like Speed Baccarat would work.

While I appreciated that there were titles from Playtech, I was more of an Evolution tables fan. Their games felt more polished and sleek, which is what I’d expect from the biggest name in live casino gaming. That’s not to say Playtech’s tables were bad, far from it, but there’s a reason Evolution dominates the space. Regardless of the provider, the streaming was sharp, and the dealers kept an engaging and pleasant environment for players.

Check out these top live casino games:

GameSoftware ProviderRTP
Blackjack LiveEvolution Gaming99.30%
Live American RoulettePlaytech94.74%
Speed Baccarat LiveEvolution Gaming98.94%
Adventures Beyond WonderlandPlaytech96.82%
Video Poker LiveEvolution Gaming99.54%

Other Games

If you’re looking to break away from the usual slots and table games, there are six variety games that can be played, including keno, scratch cards, and a minesweeper game. I was a little disappointed that there is such a small selection of “other” games.

Still, these games aren’t a dealbreaker at online casinos. They’re a good way to mix things up when you want to try something a little different from the standard. I liked trying out these titles in between longer gaming sessions, finding it added variety to my overall gaming.

Take a look at all the other available games:

GameSoftware ProviderRTP
Lucky Fish FinderInspired96.96%
KenoOriginals95.18%
Lightning Box KenoLight & Wonder94.00%
Spin Reely ScratchOriginals96.00%
Blistering 7s Scratch FortuneOriginals95.00%
Spin O’Reely’s Super SoccerOriginals96.55%

bet365 Casino Payments

bet365 NJ Casino has a range of 10 payment methods for deposits and six options for withdrawals. Players are given plenty of choices for their payments, including credit cards, debit cards, e-wallets, bank transfers, and prepaid cards.

Whether adding money to my account or cashing out, it was a smooth and easy process. Based on my overall experience, my preferred methods were debit cards, credit cards, and Apple Pay. When depositing, it’s worth taking into account that your withdrawal will be processed back to that same method if available.

bet365 Casino Payment Details
Payment methodsVisa, Mastercard, Discover, American Express, Trustly, Apple Pay, Venmo, PayPal, PayNearMe, Cash at Hard Rock Hotel Casino
Minimum deposit$10
Maximum deposit$30,000
Minimum withdrawal$10
Payout time12 hours

Deposits

bet365 Casino has 10 deposit methods, including credit cards, debit cards, e-wallets, bank transfers, and cash. This is on par with other leading online casinos, like Caesars Palace Online Casino and FanDuel Online Casino, which both offer 11 options and similar methods. However, it isn’t quite as high as BetMGM Casino, which has 16 payment methods available.

There is a minimum deposit of $10, which is the industry standard. The maximum deposit varies depending on the method. I started with the minimum $10 required to trigger the welcome bonus.

Here’s how to deposit:

  1. Go to “My Account” and click “Bank.”

  2. Go to the “Deposit.”

  3. Select a casino payment method.

  4. Log into an account or enter banking information.

  5. Enter the deposit amount.

  6. Click to confirm.

  7. Authorize in a banking app or wallet (if needed).

From my budget, I split up $300 across the other methods to see how they compared. While each option had its perks, I found that credit cards, debit cards, and Apple Pay offered the most convenience and speed.

E-wallets like PayPal and Venmo are available. It’s a good option if you prioritize security and privacy, as you don’t need to enter any sensitive information, and gambling transactions are kept off of your bank statement. The downside is that you always have to top up your account with an alternative method. You can’t just pull straight from your bank, like with a debit card or bank transfer.

Along with Mastercard, bet365 deposits support Visa, Discover, and American Express cards. Simply entering your card details is enough to complete the transaction, making it a fast and familiar choice. I also like using credit cards, such as AMEX and Discover, as you can rack up points for your deposits. These are the best options for high rollers, as they have the highest maximum deposit of $30,000.

While reviewing the bet365 Casino mobile app, I made my deposits with Apple Pay. A quick double-tap with Face ID and my deposit was in my account within seconds. For iPhone users, this is by far the fastest and easiest way to deposit money.

Bank transfer is available through Trustly. You’ll need to log into your bank portal through the Trustly window. There’s no need for registration. Cash can be deposited through PayNearMe or at the Hard Rock Casino Hotel. While this might be preferable for some players, I find it a hassle to visit a physical location before using an online casino.

A few popular options, like Play+ and VIP Preferred, are missing. However, there is still a bank transfer and prepaid card option, so I don’t see this as a major problem. Finding a workable deposit method for you shouldn’t be an issue at bet365 Casino.

bet365 Casino Deposit MethodDeposit SpeedMin DepositMax DepositFees
Apple Pay1 minute$10$8,000Possible fees from issuer
American ExpressFew minutes$10$30,000Possible fees from issuer
DiscoverFew minutes$10$30,000Possible fees from issuer
MastercardFew minutes$10$30,000Possible fees from issuer
VisaFew minutes$10$30,000Possible fees from issuer
TrustlyFew minutes$10$10,000Possible fees from bank
PayPal5 minutes$10$10,000$2.99 for funding PayPal account
Venmo5 minutes$10$3,000None
PayNearMe1 to 2 hours$10$500None
Cash at Hard Rock Hotel Casino2 to 3 hours$10$30,000None

Withdrawals

bet365 Casino withdrawals can be made through PayPal, Venmo, Visa, Mastercard, Trustly, and cash at Hard Rock Casino Hotel. I was happy to see that there were options for all players, whether you prefer e-wallets, debit cards, bank transfers, or cash for withdrawals.

There is a minimum withdrawal amount of $10 for most methods, except for cash at Hard Rock Casino Hotel, where you can cash out as little as $1. The maximum varies depending on the payment method used.

bet365 Casino has a system where funds are proportionally withdrawn back to the same methods used for deposits. While this makes sense from a security standpoint, it does mean you need to plan ahead when depositing if you prefer a specific withdrawal method. If a deposit method doesn’t support withdrawals, the money is sent through Trustly to your bank account instead.

Here’s how it worked for me. After a few wins, I had $120 that I was able to withdraw. I’d deposited $10 with my Mastercard, so my first payout automatically went back to my Mastercard. I’d also deposited $30 with PayPal and Trustly, so my cashout was split accordingly: $30 to PayPal and $80 to Trustly. At that point, I hadn’t made any more deposits.

Here’s how to make a withdrawal:

  1. Go to “My Account” and click “Bank.”

  2. Select “Withdraw.”

  3. Enter the withdrawal amount.

  4. Click to confirm.

  5. Wait for processing.

At first, I found this a bit inconvenient. I typically prefer to withdraw through e-wallets like PayPal for speed, but because of this system, I had to wait for my balance to be split across a range of methods. That said, most users wouldn’t have this issue. I just did because I needed to test out all the deposit methods for this review.

During the rest of the week, I made further deposits with the other methods and had more success in my gaming to be able to test the rest of the withdrawal options. Overall, the e-wallets had the speediest processing times. My PayPal bet365 withdrawal took 12 hours, while the Venmo payouts took around 15 hours.

Debit card withdrawals took around a day to process and reflect in my bank account. Trustly was a bit slower, taking over a day, but there wasn’t a big difference. Overall, all the methods were pretty fast, so it just comes down to preference, which one you pick.

Since I wasn’t able to make a cash deposit, I couldn’t use it as a withdrawal method. However, I did contact support, and they told me that it usually takes a few hours to be processed.

bet365 Casino Withdrawal MethodWithdrawal SpeedMin WithdrawalMax WithdrawalFees
PayPal12 hours$10$10,000None
Venmo25 hours$10$20,000None
Cash at Hard Rock Casino Hotel24 hours$1$30,000None
Visa24 hours$10$30,000None
Mastercard24 hours$10$30,000None
Trustly24 hours$10$10,000None

bet365 Casino Payment Methods Comparison

So that you can clearly see how bet365 Casino’s payment methods compare against competitors, I put together a table showing which options are available at different online casinos:

bet365 CasinoBetRivers CasinoBetMGM CasinoCaesars Palace OnlineStardust
Visa
Mastercard
Discover
American Express
Apple Pay
PayPal
Venmo
VIP Preferred
PayNearMe
Play+
Trustly
Cryptocurrency
Skrill
Cash at Cage
tip_r

Since payment methods vary by state, this comparison only includes those available in New Jersey.

bet365 Casino Customer Support

bet365 Casino customer support can be contacted through email, live chat, or phone. I was more than impressed by the quality of customer support that I received during my period and also that there are three options for players to easily talk to an agent.

I always start by assessing the Help Centre’s usefulness. bet365’s “Help” section contains common FAQs, which are decent for basic queries, but it lacks details.

In the “Help” section, you can click “Contact Us” to get in touch with customer support. The following customer support channels are provided at bet365 Casino:

I started by testing out the live chat. They first asked for my name and email before I could message the virtual assistant. It gave me a list of categories related to my query. If you have a basic question, the chatbot will answer it.

I wanted to know more about bet365 Casino promotions, which the chatbot couldn’t answer, so I asked to talk to a live agent. It took just a few seconds before I was connected with someone. It was a breath of fresh air not to be at the back of the queue, waiting around for assistance.

The agent was polite, professional, and straight to the point, which I appreciated. There were no generic pre-saved responses. I actually got tailored answers that addressed my specific questions. Each message was replied to almost instantly, making it clear that she was fully focused on our conversation.

Within 10 minutes, I got all of my questions answered. The entire experience felt quick and effortless, which isn’t always the case with online casino support. I’ve dealt with leading platforms where you’re either stuck in what seems like a never-ending queue or the agent barely answers questions, so bet365 Casino gets top marks in my book.

Even though there wasn’t a need to email support because of the live chat, I still wanted to see if the quality was the same. I sent off an email and got a response after a few hours. They were actually more detailed in their reply, but I still preferred using the live chat for its speed. It’s a good option if you don’t have an urgent question and just want to shoot off an email rather than messaging with an agent.

Finally, I called bet365’s toll-free phone number. I was waiting for a couple of minutes before I was connected with a representative. It was nice to speak directly to someone, which might be preferable if you have a more complex issue.

Whatever option you choose to contact customer support, you’re in good hands. bet365 Casino gets it right across the board, and I’m pleased to say that there weren’t any issues.

Horseshoe Online Casino Compared to Other Casinos

bet365 Casino
bet365 Casino
Caesars Palace Online
Caesars Palace Online
Rating

4.5/5

4.8/5

4.6/5

4.7/5

4.5/5

Bonus
Match Bonus up to $1,000 + Up to 500 Spins
$25 No Deposit Bonus + 100% Deposit Match Up to $1,000
$10 Sign-Up Bonus + 100% Deposit Match up to $1,000
Deposit $10 and get 500 Bonus Spins & $40 In Casino Bonus
100% Cashback bonus up to $500
Top Features
  • Free Spins
  • 24/7 Customer Support
  • Fast payouts
  • Promo code WSNCASINO
  • BetMGM Rewards
  • No deposit bonus
  • Great mobile app
  • Promo Code WSNPROMO2500
  • Perks with Caesars Rewards®
  • Mobile Casino
  • Sportsbook and Casino
  • No withdrawal limits
  • Top notch customer service
  • Low wagering
  • Excellent on mobile
Payout Speed 12 hours 3 days 24 hours 24 hours 24 hours
Min Deposit $5 $10 $10 $5 $10
Payment Methods
Visa Debit Mastercard Debit Paysafecard
Visa Gift Card PayPal
Visa MasterCard Discover Card
MasterCard Visa Wire
PayPal Play+ Visa
Promo Code
No code needed
WSNCASINO  
MEDIANJLAUNCH  
No code needed
No code needed
Sign Up

Where Is bet365 Casino Legal?

bet365 Casino is legal in New Jersey and Pennsylvania. It first launched in New Jersey back in 2019 before arriving in Pennsylvania in 2024. As one of the most recognized names in the global betting market, bet365 is one of the select few top casinos in Europe that has successfully made its way to the US market.

NJ and PA have separate bet365 websites. You’ll need to pick your state before entering the platform. The look and feel of both versions are practically the same, but there are a couple of differences. The main one being that the New Jersey casino platform has a slightly higher number of games and payment methods.

For this bet365 review, I used the New Jersey casino website as my baseline, so keep this in mind when checking out the details.

StateWelcome BonusGamesPayment Methods
New JerseyMatch Bonus up to $1,000 + Up to 500 Spins550+Visa, Mastercard, Discover, American Express, Trustly, Apple Pay, Venmo, PayPal, PayNearMe, Cash at Hard Rock Hotel Casino
PennsylvaniaMatch Bonus up to $1,000 + Up to 500 Spins540+Visa, Mastercard, Discover, American Express, Trustly, Apple Pay, Venmo, PayPal, PayNearMe

How to Sign-Up for bet365 Casino

Signing up for bet365 Casino took me a few minutes before I was ready to explore the platform. If you’ve signed up for an online casino in the US before, the process will feel familiar.

  1. Create an account.

Firstly, load the bet365 Casino website or download the mobile app onto your phone. Then, click the yellow “Join” button to start registration. When I first signed up, I was using my laptop but it is exactly the same process on the app.

For some reason, the first time I loaded the website, the “Join” button wasn’t there, but I simply reloaded the site, and it appeared, which was slightly strange.

  1. Enter personal information.

You’ll be redirected to the form, which you’ll have to complete. I had to put in my email address, phone number, first name, last name, date of birth, and the last four digits of my SSN.

Next, you’ll need to type in and find your address. Remember, you must be in the bet365 Casino legal states, New Jersey or Pennsylvania, to use the site. Finally, you’ll have to create a password for your account. Don’t forget it like I did. Luckily, I saved it on my laptop.

  1. Agree to the terms.

Finally, you’ll need to agree to the terms and conditions by ticking some boxes. You must be at least 21 years old and in a legal gaming state. Additionally, you’ll have to confirm that you’ve read the terms of service and privacy policy. It can be tempting to skim past this, but I make a habit of going over these documents just to make sure that I know exactly what I’m agreeing to.

Next, you can click the “Join bet365” button to enter the platform.

  1. Verify your identity.

I always verify my account immediately so that the team has time to review and approve my documents.

You can do this by going to “My Account” and selecting “Verification.” You’ll then be asked to upload a driver’s license, state ID card, passport, or permanent residence card for ID verification. You’ll also have to upload proof of address, which can be a bank statement, credit card statement, telephone bill, or utility bill.

  1. Deposit funds.

Now that your account is ready, you can add funds to it to unlock the bet365 Casino bonus and start playing games. I won’t go into full details here, as I’ve covered that in the deposit section in depth.

bet365 Casino Overview

bet365 Casino Overview
💰 Welcome BonusMatch Bonus up to $1,000 + Up to 500 Spins
🎁 Bonus CodeNo code required
🇺🇸 Legal StatesNJ, PA
🎮 Game TypesSlots, Jackpots, Table Games, Live Dealers, Instant Wins
🎰 Number of Games550+
📱 Mobile AppiOS and Android
📲 Registration ProcessFew minutes
💳 Payment MethodsVisa, Mastercard, Discover, American Express, Trustly, Apple Pay, Venmo, PayPal, PayNearMe, Cash at Hard Rock Hotel Casino
🚀 Payout Speed12 hours
⭐ Overall Rating4.5/5

bet365 Casino Final Verdict

bet365 is one of the biggest names in the global betting industry, so I had high expectations going into this bet365 Casino review. For the most part, it delivered. In some areas, it even surprised me.

Let’s start with what stood out. Exploring the site was a real highlight. The layout is clean, modern, and easy to use. I had no trouble finding the games I wanted, thanks to the detailed filters that make browsing smooth. I’ve tested a lot of online casinos in the US, and I honestly haven’t seen this level of filtering before. The mobile app was just as good. It’s fast, smooth, and easy to navigate.

I’m also a sports fan, so I loved having quick access to both the casino and the bet365 sportsbook from the same account. It makes switching between casino games and betting simple.

When it came to payments, everything worked great. There’s a solid mix of options including cards, bank transfers, prepaid cards, and e-wallets. Withdrawals were fast too. My PayPal withdrawal showed up within 12 hours.

Customer support was also on point. I reached out a couple of times using live chat and email, and each time the team was helpful and quick to respond.

But the real surprise? The promotions. bet365 Casino offers multiple welcome bonuses, and you can actually claim more than one. I started with the matched deposit offer and followed it up with 10 days of free spins. Both were easy to claim and clearly explained. On top of that, there are ongoing promotions like leaderboard races, free spins offers, and prize draws that give you regular chances to win something extra. It’s clear that bet365 Casino has stepped up in this area and is doing more to keep players engaged.

If I had to point out one weak spot, it would be the game count. With just over 550 games, it’s smaller than some of the big-name competitors. That said, most of the big slots and table games are there. Unless you’re after something very specific, you’ll probably be fine.

All in all, bet365 Casino has a lot going for it. The interface is excellent. The mobile play is smooth, support is solid, and the promotions really add value. If you’re looking for a site that works great on mobile and keeps the action going with regular offers, bet365 is definitely worth a try.

Join bet365 Casino today

Responsible Gambling

bet365 Casino ensures that responsible gaming is a priority. As one of the leading names in the global casino industry, bet365 ensures that players have access to a wide range of tools and resources to be in control of their gambling habits.

You can find the “Responsible Gaming” link at the top and bottom of the site. You'll be redirected to a page that feels like a whole other website within itself. It is split into four sections: “Responsible Gaming,” “Stay in Control,” “Support and Advice,” and “Contact Us.” These pages are full of helpful information, advice, and tips for players who may be struggling. They also encourage players to contact their customer support if they’re struggling with problem gambling and need to talk to someone.

bet365 offers various tools to help players be mindful of their time and spending on the platform, including activity tracking, deposit limits, spend limits, session limits, timeouts, and self-exclusion. Each tool is clearly explained on the “Stay in Control” page, and there’s even a YouTube video that can be watched.

For those looking for external assistance, the following organizations are available:

At WSN, we’re committed to creating a safe and responsible gaming experience for our readers. Further information about this can be found in our responsible gambling section.

How We Rate Casinos

Our review process is grounded in hands-on experience, no guesswork or fluff, but real-life casino testing. For each online casino that we review, we are given a budget of $1,000 so that we can fully explore what it has to offer. We dive deep into the platform’s promotions, banking, and games so you know exactly what you’re getting before you even sign up.

For this bet365 Casino review, I spent $310 altogether to test the welcome bonus and payment methods. This was enough to test a variety of different games. Plus, I had the free spins from the welcome bonus. I started off with a $10 deposit and made further ones during the week. I didn’t have any bonus funds during my time on the platform.

Halfway through the week, I withdrew $120 in winnings. By the end of my review period, I had another $170 in my balance that I cashed out. All of this was split across the available payout methods.

Our team dedicates at least two hours to analyzing these five key areas:

  1. Deposits and withdrawals: We use real money to test depositing and withdrawing, examining processing speeds, transaction limits, and the available payment method. We like to see a range of credit cards, debit cards, e-wallets, and bank transfer options. We also highlight the best choices for fast and convenient transactions.

  2. User experience: The design of a casino can make or break the experience. We assess the navigation, performance, and visual appeal of each platform. Our team tests how it works across the website and app. We value a sleek, modern casino that is also intuitive and organized.

  3. Games: This is the fun part! We test a diverse selection of games, playing all types that are available. We look for a good mix of slots, table games, live dealer tables, and variety games. We also check out the software providers and see if there are big names that we recognize.

  4. Promotions: We opt into every promotion offered, including welcome bonuses, ongoing promotions, VIP programs, and more. Our aim is to determine whether these offers add value or are easy to claim. We break down the fine print and explain exactly what you’re getting.

  5. Customer support: We contact customer support through available channels, including phone, email, and live chat. We test how fast, professional, and informative the team is in their replies. We also review the casino’s FAQ section and how good the responsible gambling tools are.

Why You Should Trust Us

At WSN, we’re all about digging deep to uncover the real player experience. Our approach is immersive and thorough, ensuring every feature is tested, every claim is verified, and every review reflects what you’ll actually find at an online casino.

We don’t just skim a platform; we actively engage with it. From signing up to depositing, playing games, withdrawing winnings, and talking to customer support, we go through the full journey so you don’t have to. Every review is built on actual experience, so you get personal and firsthand insights.

Our team consists of industry veterans who have spent decades in the gambling industry. We know what works, what doesn’t, and how it compares to competitors. There’s no sugarcoating; it's just expert analysis that tells it like it is.

We value your time and future casino gaming experience. That’s why we focus on delivering clear, insightful, and practical reviews that help you make informed choices. We give you all the information you need before you decide on an online casino.

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Rhianna Padman

Rhianna Padman

Senior Content Writer

Expertise:
Online Sports Betting
Online Casinos
Social Casinos
Sportsbook Payment Methods
Rhianna started her career in iGaming after graduating from the University of Exeter in 2022. She was introduced to the world of iGaming while living in Malta, developing a keen interest in sports and casino betting.
Email: [email protected]
Nationality: British
Education: BA Classics
Favourite Sportsbook: Caesars Sportsbook
Favourite Casino: FanDuel Casino
Experience: 2 years
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