Website: | https://playlive.co.za/ |
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Min. Deposit: | $10 |
Promo: | 125% Deposit Match up to $625 + $25 Bonus Spins |
Support: | Live chat, Email, Phone |
Promo Code: |
No code needed
|
Launched: | 2020 |
Payout Speed: | 24 hours |
Payment Methods: |
PlayLive! Casino bringing PA players a wide selection of games and one of the more generous welcome offers I’ve seen for an online casino. I was given a budget of $1,000 to test PlayLive! for a week, which I used to explore games, claim some PlayLive! promos, test out the deposit and withdrawal process and much more. Find out what I discovered in this complete PlayLive! Online Casino review.
When I conducted this PlayLive! review, there were five bonus offers to claim but two of them were tied to the physical casino properties, leaving three in total for online players. I would love to see this page expanded with many more bonus offerings. Let's take a look at what PlayLive! Casino has to offer to online players.
When signing up for a new account, players can claim a welcome offer of a 125% bonus match on their first deposit, plus 25 free spins. While 125% is definitely attractive for a bonus match there are some conditions you have to be aware of.
The minimum deposit amount to qualify for this promo is $30, triple the standard casino minimum deposit of $10. The bonus also has a maximum limit of $625. I spent $100 of my budget and received $225 in total.
Players have to complete a wagering requirement of 20x to collect the bonus, and have 14 days to complete the turnover. Slot games contribute 100% towards these requirements, table games and video poker contribute 10%, and live games don’t contribute at all.
Finally, the 25 free spins can only be used to play Agent Valkyrie slots (2by2 Gaming).
Overall, the bonus isn’t bad. The minimum deposit is a bit on the higher side, and the wagering requirements are slightly above the standard 15x. However, with 14 days to clear it, that’s still very doable. My biggest issue is that you’re pretty much forced to play slots if you want to meet the requirements, but many US online casinos use a similar contribution system.
When I wrote my PlayLive! Casino review there was a special Bonus Showers promo. Players can receive a mystery prize every day just by logging into their account.
To get their bonus, you need to log in once between 12pm and 8pm EST and can only claim the bonus once per day.
I tried it out and won 20 bonus spins to use on the slot game Diamond Rose (AGS). When I logged in another day, I received 10 bonus spins to play Agent Valkyrie (2by2 Gaming).
For the PlayLive! bonus spins, there’s a 10x wagering requirement to collect winnings, and you only have one day to use the spins from the day you receive them.
Essentially, this is a daily login bonus that keeps you coming back to see what you’ll get each day. While it might sound a bit sneaky, I actually like these kinds of daily offers. I don’t really expect to get anything amazing, but a few spins on a slot I’ve never tried before is always a win in my book.
PlayLive! Casino’s loyalty program works at both their in-person and online casinos. Members earn credits that move them up through six tiers offering increasing rewards.
Rewards include discounts on resort stays, gameplay credits, and a birthday reward. You receive one Tier Credit, as well as one Flex Point, for every $3 you wager. Tier levels are assigned as follows:
Classic: 0-24,999 Tier Credits
Gold: 25,000-99,999 Tier Credits or 100 Poker Hours
Platinum: 100,000-499,999 Tier Credits or 500 Poker Hours
Black: 500,000-999,999 Tier Credits or 5,000 Poker Hours
Jade: 1,000,000-1,999,999 Tier Credits
Chairman’s Club: 2,000,000+ Tier Credits
You do have to sign up to join Live! Rewards. If you’ve already joined the program in-person, you can simply log in online using your member ID.
PlayLive! Casino has a simple and clean design. While the logo resembles the Live! casino properties, it’s clear the online casino has taken its own approach to appearance and performance.
When I loaded the PlayLive! Casino website, the first thing I noticed was the simple design of the site.
The background is white, with occasional accents in red. The pre-login page has categories running along the top, and as you scroll down you’ll see a number of the games offered at the casino.
At the bottom of the page, you’ll find casino information such as contact information, terms and conditions, and privacy policy.
While the software is nice and clean, I still find PlayLive! to be more basic than other online casinos.
I also had problems getting pages to load. Promotions, jackpots, and other sections would sometimes show up blank, and I cleared my computer’s cookies to see if that would help (it didn’t.)
I hoped my experience would improve when trying PlayLive! on mobile.
The PlayLive! Casino app is available for iOS and Android users. I appreciated that if you’re accessing their website on your mobile device, there are links taking you directly to the app stores.
The PlayLive! app has a rating of 2/5 in the Apple Store and 2.9/5 in the Google Play Store. I’d say those ratings are fair, since my own experience was average at best. The PlayLive! Casino mobile app doesn’t even come close to the top casino apps in the industry. It’s not worth an honorable mention and honestly works better as an example of how not to build an app.
Images loaded faster than the desktop site. However, the app shut down twice without explanation. Customers online have also complained about the app freezing after a new update was installed.
Of the options available to me, I preferred to use PlayLive! on my phone, but using my Safari browser instead of the app.
PlayLive! Casino Game Details | |
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Slots | 584 |
Jackpots | 56 |
Table Games | 23 |
Live Dealer Games | 9 |
Average RTP | 96% |
Demo Play | Yes |
PlayLive! Casino's game library has over 670 titles, made up of slots, table games, live dealers, and video poker.
While this is definitely smaller than casinos like BetMGM or FanDuel, I was happy to see a few new titles from developers that I hadn’t seen before.
PlayLive! Casino has partnered with top casino game developers like NetEnt, IGT, Everi, and Evolution Gaming. I didn’t see a category listing game developers, but the search bar mentions the developer under the game’s name, which is a nice feature.
PlayLive! Casino offers 584 slot games. This includes 26 Slingo and 9 Megaways titles if you like an added challenge.
There are ten categories listed at the top to help narrow down the slot titles; in addition to listings like New and Featured, this is one of the only casinos I’ve seen highlight “Old School” classic games.
You have to click on the game icon to get any information about the game, such as return to player (RTP) or bonus features. However, I do like that recent wins by players are visible if you hover over an icon.
I was able to entertain myself for a few hours playing slots, looking for new titles to try. Thanks to PlayLive!, I’m now a fan of Lady Merlin Lightning Chase (ODDSWorks).
Here are five of my top slot games at PlayLive!:
Game | Software Provider | RTP |
---|---|---|
Divine Fortune Megaways | NetEnt | 96.09% |
Dead or Alive | NetEnt | 96.8% |
Cash Eruption | IGT | 96% |
Slingo Berserk | Slingo Originals | 95.0% |
Slingo Fire & Ice | Slingo Originals | 96.4% |
There are 23 table games at PlayLive! Casino. You’ll find all standard casino table games like blackjack, roulette, baccarat, craps, and poker. Video poker is also listed under the table games, with eight different versions available. While the video poker selection is below average compared to the best US video poker casinos, the overall table game lineup still gives you plenty of variety to enjoy.
Most of the games were familiar to me, from developers like NetEnt and Evolution, but I played a few rounds of First Person Blackjack and American Roulette. I played on the mobile app, and was happy to see that the table games loaded quickly on my device so the gameplay never lagged.
While 23 games is a decent selection, PlayLive! could add more titles to provide some variety and compete with larger casinos - like BetMGM, which has more than 180 table games.
There are just nine live dealer games to be found at PlayLive!, all provided by Evolution Gaming. There are two versions each of blackjack and roulette, as well as craps, baccarat, and Texas hold ‘em.
There’s a lot of room to grow with the live dealer section. I’d love to see PlayLive! add more games, including some game shows. I was happy, however, to see a live version of Sic Bo and Football Studio offered.
There are five available payment methods for deposit and four for withdrawals.
While some will find these options limiting, PlayLive’s website says that additional methods like Venmo and Google Pay are “coming soon.”
I tested out the deposit and withdrawal process throughout the week of my PlayLive review!
PlayLive! Casino Payment Details | |
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Payment methods | Visa, Mastercard, PayPal, ACH, Paper Check, Cash at Cage |
Minimum deposit | $10 |
Maximum deposit | - |
Minimum withdrawal | $10 |
Payout time | 2-3 days on average |
Deposit methods at PlayLive! Casino include Visa, Mastercard, PayPal, PayNearMe, ACH, and cash at the cage.
This is a low number of options, but it contains major names like Visa, Mastercard, and PayPal. I would have liked to see more credit/debit cards, like American Express, as well as more e-wallets. As I mentioned, PlayLive! Casino is working on adding additional casino payment methods.
The minimum deposit amount at PlayLive! is $10, standard for most online casinos. I tested out the deposit process, and found it to be quick and easy.
Here is how to deposit at PlayLive! Casino:
Click “Deposit” at the top of the page.
Enter the deposit amount.
Choose your payment method.
Click “Deposit” to complete the transaction.
For my first deposit, I took advantage of the welcome offer, spending $100. I used PayPal as the payment method, so I was redirected there to log in to my PayPal account. It took just a few minutes, and with the PlayLive! bonus match offer I received $225 total in my account once the transaction was complete.
I made two more purchases through the week, depositing $100 each with Mastercard and Visa. Both purchases were what I expected, and processed in just a few minutes.
Remember that you have to verify your account before you can make deposits at PlayLive! You’ll find a “Document Upload” link on the website, where you can provide a copy of your driver’s license, passport, or other ID.
PlayLive! Casino Deposit Method | Deposit Speed | Min Deposit | Max Deposit | Fees |
---|---|---|---|---|
Visa | Few minutes | $10 | - | Possible fees from issuer |
Mastercard | Few minutes | $10 | - | Possible fees from issuer |
PayPal | Few minutes | $10 | - | Possible fees from PayPal |
ACH | 2 days | $10 | - | Possible fees from bank |
Cash at cage | Depends on your location | $10 | - | None |
There are just four ways to withdraw money at PlayLive! Casino: PayPal, ACH e-check, in-person, or paper check (for withdrawals over $10,000 only).
All things considered, if you’re not near a casino or withdrawing large amounts, this only leaves two methods for withdrawals: PayPal and e-check. PlayLive! Casino also states that you must have used a particular method to make a deposit before it can be used for withdrawals.
I had fortunately used PayPal to make a deposit, so I made a withdrawal request once I had enough qualifying winnings. The minimum withdrawal amount at PlayLive! is $10 online, and $100 for in-person requests.
You can see pending withdrawals under “My Account” to check their status. PlayLive! aims to process requests within 24 hours, but it can take longer if extra review is needed.
My $10 PayPal withdrawal took two days to process. Despite the limited choices for withdrawals, I always find PayPal to be a quick and trustworthy method for payments, so I was happy overall, but there are faster payout casinos out there.
I would definitely like to see PlayLive! Casino add more options for both withdrawals and deposits, to give players more choice.
PlayLive! Casino Withdrawal Method | Withdrawal Speed | Min Withdrawal | Max Withdrawal | Fees |
---|---|---|---|---|
Cash at cage | 24 hours | $100 | - | None |
PayPal | 48 hours | $10 | - | Possible fees from PayPal |
ACH | 4 days | $10 | - | Possible fees from bank |
Paper check | Up to 20 business days | $10,000 | - | None |
Check out how the payment methods at PlayLive! Casino compare to other leading casinos:
PlayLive! Casino | FanDuel Casino | BetRivers Casino | BetMGM Casino | Stardust Casino | |
---|---|---|---|---|---|
Visa | ✅ | ✅ | ✅ | ✅ | ✅ |
Mastercard | ✅ | ✅ | ✅ | ✅ | ✅ |
Discover | ❌ | ❌ | ✅ | ✅ | ✅ |
American Express | ❌ | ❌ | ✅ | ✅ | ✅ |
Apple Pay | ❌ | ✅ | ❌ | ✅ | ✅ |
PayPal | ✅ | ✅ | ✅ | ✅ | ✅ |
Venmo | ❌ | ✅ | ❌ | ✅ | ✅ |
Bank Transfer/e-check | ✅ | ✅ | ✅ | ✅ | ✅ |
Trustly | ❌ | ✅ | ✅ | ❌ | ✅ |
Cryptocurrency | ❌ | ❌ | ❌ | ❌ | ❌ |
PayNearMe | ✅ | ✅ | ✅ | ✅ | ✅ |
Cash at Cage | ✅ | ✅ | ❌ | ✅ | ✅ |
There are three ways to contact customer support at PlayLive! Casino:
Live chat
Email via web form
Phone - 567-529-5483 (56-PLAYLIVE), available 12pm-8pm EST.
These methods can be accessed by clicking the “Help” link. I tried out all three options, asking a range of questions.
Live chat was the fastest method. I connected with an agent after entering my name and email address to confirm my account. I asked some simple questions about how to upload my documents for verification and was given a direct link to do so, which I appreciated.
Email was also helpful, but it took two days for me to get a response. They answered my questions about making withdrawals in a friendly manner.
It’s nice to see a phone option because many casinos don’t, although it’s unclear why a Pennsylvania casino uses a non-toll-free number located in Ohio. Using this option could be quite expensive. I’d also like to see them extend their hours to be more available.
On the Help page, you’ll find several frequently asked questions. I was able to find helpful information there, although I would have liked to see it better organized into categories.
PlayLive! is available exclusively to players in Pennsylvania. Launched in 2019, it was one of the few Pennsylvania online casinos to start out without a land-based partner. Today, PlayLive! is partnered with Live! Casino Pittsburgh and Live! Casino & Hotel Philadelphia. Players can earn and redeem Live! Rewards both online and at the retail casinos, and they also have the option to handle deposits and withdrawals in person.
PlayLive! is licensed by the Pennsylvania Gaming Control Board, license number 105232.
State | Welcome Bonus | Games | Payment Methods |
---|---|---|---|
Pennsylvania | 125% Bonus Match + 25 Free Spins | 672 | Visa, Mastercard, PayPal, E-check, PayNearMe, Cash at Cage, Apple Pay |
The registration process at PlayLive! Casino was pretty straightforward, taking just a few minutes. I used my phone to sign up on the mobile website.
Here’s what I did to sign up for an account:
Click “Join”: Find the red “Join” button at the top of the website.
Enter basic details: The first screen asks for an email address, password, and date of birth. I entered this information, clicked to accept PlayLive’s terms, and pressed “Next.”
Enter name: On the next screen, PlayLive! asks for first and last name, username, and gender. You can also opt to set up security authentication for your account. Click “Next” again.”
Answer security questions: Here you can set up two security questions and answers if you have trouble logging into your account (i.e. mother’s maiden name). I also entered my mobile number on this page. Click “Next.”
Verify phone number: Finally, a verification code will be sent to your phone to confirm your account. Enter it on the last page and click “Next.”
After this, my account was ready to go. You will have to complete more steps to begin making deposits/withdrawals, such as uploading your ID, but I was able to start browsing the games and promotions.
PlayLive! Casino Overview | |
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💰 Welcome Bonus | 125% Deposit Match up to $625 + $25 Bonus Spins |
🎁 Bonus Code | Not required |
🇺🇸 Legal States | PA |
🎮 Game Types | Slots, Table Games, Live Dealer, Video Poker |
🎰 Number of Games | 672 |
📱 Mobile App | iOS and Android |
📲 Registration Process | 5 minutes |
💳 Payment Methods | Visa, Mastercard, PayPal, ACH, Paper Check, Cash at Cage |
🚀 Payout Speed | 1-2 days |
⭐ Overall Rating | 2.8/5 |
PlayLive! Casino brings the Live! Resort casino experience online for players in Pennsylvania. In my opinion, it could have made a much stronger impression.
First, I’ll start with the good things. The welcome bonus of a 125% deposit match plus 25 free spins is a good welcome offer, but there are better online casino bonuses in PA.
I also liked that the Live! Rewards program can be used both online and in-person at Live! casinos. This is a good chance for PA residents to earn extra credits, and move up through six levels to gain more rewards.
However, I was disappointed by the limited options for payments, especially when it comes to withdrawals. I also had some problems with the casino freezing while I played on both mobile and desktop.
While I could pass a few enjoyable hours at PlayLive!, I think there are other online casinos providing better features and faster performance.
PlayLive! Casino’s responsible gaming page can be found at the bottom of the website, under the “Information” heading. I found it to be a useful resource.
They provide links to six different organizations that can help with gambling habits, including The National Council on Problem Gambling and the Council on Compulsive Gambling of PA.
PlayLive! Casino also allows players to manage their accounts by setting the following restrictions:
Deposit limit
Wager limit
Maximum bet limit
Playing time limit
Account suspension
Account closure
Anyone who needs a long-term break from online gambling can also register for voluntary self-exclusion. PlayLive! Casino provides information on how to do this.
If you’re looking for further resources, WSN has created the Responsible Gambling Center to provide readers with helpful guides written by health and safety experts.
At WSN, we’ve created our own hands-on ratings method, called the BetEdge Ratings System. Each writer is given a budget of $1,000 to test out a casino, making deposits, playing games, and claiming promotions.
During my PlayLive! Casino review, I spent $300 of my total $1,000 budget. I used this to claim the welcome and test out a number of deposit methods.
While reviewing, at least two hours is spent evaluating each of these five areas:
User Experience: This refers to the overall impression of a casino, from design to performance. We test features on both desktop and mobile devices.
Games: The best part of testing! We play lots of games, including slots, table games, live games, and more. We give top points to casinos that partner with leading software providers.
Promotions: We look at what promotions are available and claim them all. This includes welcome bonuses, loyalty programs, and more. We love when a casino offers something a little different than other sites.
Payment: Using a budget of $1,000, we make deposits to test out the various payment methods offered. We also make withdrawals, assessing how fast and easy the process is.
Customer Support: We contact a casino using all available methods, such as phone, email, and live chat. We’re looking for customer support that is fast, friendly, and able to answer all of our questions.
When you read our reviews, you can trust that you’re getting unbiased information from a team of experienced writers.
With a commitment to hands-on testing, each review relies on our writers personally signing up for an account and experiencing an online casino as a player. We claim promotions, contact support, and best of all, enjoy playing a variety of games.
Our team uses the same set of guidelines to ensure consistency across our entire website. We also employ editors to fact-check each review and update them as information changes.
We share our findings, both good and bad. If there’s an issue with a casino, we’ll be honest about it. We believe that this helps our readers make the best decisions about where to spend their time and money.
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