Ruby Fortune Casino Review 2026: Games, Payouts & Mobile App

Founded in 2003, Ruby Fortune is operated by Cadtree Ltd. and is known for its extensive game library powered by industry-leading providers.

I had a budget of $1,000 to explore every corner of this casino and see if it’s worth your time. Over two weeks I created and verified an account, made deposits and withdrawals, spoke to customer support, and explored everything else Ruby Fortune had to offer.

Overall, I was impressed by what Ruby Fortune provides for Ontario players, but there’s a couple of things to be aware of before you sign up. Let’s dive into this Ruby Fortune casino review and see if this operator lives up to the hype.

Ruby Fortune User Experience

Ruby Fortune’s top-tier page organization facilitates a smooth, user-led gaming experience. You’re guided through each step of its sign-up process, making it as simple as possible to complete all necessary verification. 

Desktop

Ruby Fortune’s casino homepage allows you to navigate its game library by categories, including genre, top provider, and feature. Without these features, this would be an overwhelming and inaccessible library—particularly to beginners.

Even the best library can’t redeem a bad website, and Ruby Fortune Casino's page speed outdid my expectations. No lag, no buffering, fast loading times, and no layout shifts. I ran a page speed test, which confirmed my thoughts.

The Ruby Fortune online casino website doesn’t try to bother you with notifications and only requests geolocation since it’s a necessary part of the sign-up process.

The only feature that doesn’t feel particularly accessible is the live chat. While it can be found by navigating through the help center, a chat bubble in the corner would be a convenient and reassuring presence.

Alongside live chat, the help center contains FAQs answering common inquiries regarding verification, payments, games, and technical issues. I appreciated the inclusion of a “New to Casino” section, but, overall, I thought the exploration of some topics was a little shallow.

Mobile

Ruby Fortune’s website is fully optimized for handheld devices. I tested the page on an iPhone 17 and a Samsung Galaxy S25, and the page ran great on both.

All of the buttons are distinguishable without relying on colour, which is important when you can’t hover over them with a cursor. They’re spaced well and big enough to press on small screens. The clean, modern UI looks great on mobile, since the background and foreground colours contrast enough to be clear on handheld devices. The loading times were a little longer than we experienced on desktop, so we hope to see a Ruby Fortune Ontario app solve this problem in the future.

There’s a handy ‘Add to Home Screen’ button at the top of the page, which emulates the convenience of a dedicated Ruby Fortune mobile app.

Ruby Fortune Casino Games

Ruby Fortune Casino boasts a huge library of over 1,500 games from more than 25 software providers. The games and software are regularly tested for fairness by independent auditors like eCOGRA, and the casino operates under a license from the Alcohol and Gaming Commission of Ontario (AGCO) in agreement with iGaming Ontario (iGO).

Slot Games

Ruby Fortune’s 1,200-strong slot library is stocked by top casino software providers, including Games Global, Pragmatic Play, Spribe, Ready Play, and Blueprint. 

The ‘For You’ page is tailored to your preferred games, recent activity, and popular releases, making it easy to find new slots and revisit favourites. Here you can find the ‘New and Exclusive’ tab, featuring games you won’t find anywhere else.

If you’re looking for something a little unconventional, check out the ‘Hacksaw’ tab. Hacksaw is an award-winning provider fusing classic slot themes with horror and manga influences, and I spent a lot of time exploring their sizable collection at Ruby Fortune.

I was impressed by Ruby Fortune Casino’s progressive jackpot selection, featuring popular games such as Thunderstruck II, Mega Moolah, and 9 Pots of Gold King Millions. The ‘Progressives’ tab features live-updated banners of each game’s prize pot.

If you’re not sure where to start, here are a few games from some of my favourite providers at Ruby Fortune Casino:

Table Games

Fans of popular casino table games will have no problem finding something to play at Ruby Fortune online casino in Ontario, but some areas of the library need a little more attention. There are dedicated tabs for blackjack, roulette, video poker, baccarat, and sic bo. 

There are 23 blackjack variants, including European Blackjack, Redeal Blackjack, and High Streak Blackjack. Roulette players have an even broader choice of 40 variants, including nine ‘Real Roulette’ games from Real Dealer Studios, which offer an immersive casino experience from a choice of dealers.

I was a little disappointed to see only two baccarat variants and one sic bo game. In the future, I’d love to see Ruby Fortune stock their library a little more consistently.

These games aside, I admire Ruby Fortune’s commitment to providing both classic and quirky table game variants. Here are some of my top picks:

Live Dealer

Ruby Fortune Casino hosts games from two live casino powerhouses: Pragmatic Play and On Air.

Players can choose from multiple blackjack, roulette, and baccarat tables. I was a little disappointed to see casino poker and sic bo limited to one table each. Hopefully, Ruby Fortune will expand these collections in the future. The inclusion of Andar Bahar was a nice touch, which I don’t see at all online casinos.

Ontario casino players looking to branch out can pick from nine unique game shows. One of my favourites was Dice City, a unique Pragmatic Play game with high stakes and an even higher production value. Other live games to explore at Ruby Fortune include:

Ruby Fortune Payments

Ruby Fortune Casino in Ontario supports a varied selection of 11 payment methods for deposits and a more modest four methods for withdrawals.

A customer support agent informed me that the minimum withdrawal was recently lowered from $50 to $10 in Ontario. A $50 minimum withdrawal is an intimidating prospect for a lot of players, so it’s nice to see Ruby Fortune respond to the needs of its community.

I used my $1,000 budget testing every deposit and withdrawal method at Ruby Fortune Casino. There was a noticeable difference between platforms, particularly when it comes to withdrawals, which I’ll touch on later in this Ruby Fortune Ontario review.

If you’re new to casino banking, I’d recommend depositing with Interac. Interac is the most popular deposit method in Canada since it connects to your bank account, so you won’t need to set up a new method to play.

Deposits

Ruby Fortune Casino supports a comprehensive suite of 11 popular deposit methods. The minimum casino deposit is $10, and there’s no cap on how much you can put into your account at once, catering to casual players and high-rollers alike.

I deposited using each payment method to test how long it took to see the funds in my account. I would recommend Apple Pay to anyone using an iPhone or MacBook, since it’s easy to connect to your account, and I saw my funds credited in seconds. Interac is the most popular payment method in Ontario, and my deposit arrived within just a few minutes.

Ruby Fortune Casino does not charge any deposit fees (or withdrawal fees), but your payment provider might have their own, so always double-check before making a transaction.

If you’re using Flexepin or PaysafeCard, you can’t deposit more than $250 or use more than five different prepaid cards within any seven day period.

Withdrawals

Ontario players can choose from four withdrawal methods: eCheck, Interac, PayPal, and Visa. This is a little limited compared to the deposit options, but at least the most popular options are covered.

Once you request a withdrawal, your application will go into a pending state for a minimum of 24 hours. A delay like this is understandable if you haven’t completed KYC checks, but it gets annoying when you have to wait this long for every transaction.

I tested all four methods, and Interac came out on top. My withdrawal was pending for just over 24 hours and landed in my account a day later. My eCheck withdrawal took a little over a week, including the 24 hour pending period and weekend. Yes, keep in mind that payments are only processed on weekdays, so if you request your withdrawal on Friday, expect to see it on Monday at the earliest.

*There’s no official maximum withdrawal at Ruby Fortune, but payment providers may impose their own limits. For example, some banks will only allow payments of up to $10,000 per rolling 24 hour period, so you’ll need to split bigger amounts over a couple of days.

Ruby Fortune Customer Support

Ruby Fortune offers 24/7 customer support over four channels:

• Live chat

• Chatbot

• Email

• Phone (+1 888 378 1328)

The FAQ page may be able to answer some of your questions, but I found it to lack a lot of important detail. For example, it lists all available deposit methods, but leaves you in the dark about withdrawal options. Some of the information was also out of date, including the minimum withdrawal amount, which I had to clarify with the live chat agent before confirming it myself during testing.

My encounter with Ruby Fortune’s live chat was overall positive, but the experience could be streamlined. When you open the live chat window, there’s a search bar to help you answer your question quickly. This is of limited utility, since it relies solely on the information you can find in the FAQ section.

Before being connected to an agent, I was forced to interact with AVA, Ruby Fortune's Automated Virtual Assistant. This answered a lot of my basic questions on topics including responsible gaming, withdrawal status, and technical issues, but can be frustrating to engage with if you know you need to speak to a human.

If the bot is unable to answer your questions, you will be given the option to speak to an agent. This service is disappointingly inconsistent. The first time I reached out to the live chat, I was connected in around ten minutes. When I reached out later in the week, I had to wait half an hour before I could speak to someone. 

The quality of support varies depending on who you’re talking to. One agent I spoke to was able to give detailed information about deposit and withdrawal methods available in Ontario, and another was unsure whether there was a Ruby Fortune Ontario app. On my final day of testing, I asked how many providers Ruby Fortune offered games from, and the operator stated that there were only four—which is entirely incorrect.

If you don’t have the time or inclination to wait for a live chat agent, you can call Ruby Fortune’s helpline on +1 888 378 1328. It took around ten minutes to be connected to a representative. This was by far the most personal of all the customer support options available at Ruby Fortune—but again, support quality varies by agent. I was impressed that this service is available 24/7, since most online casinos close their phone lines overnight.

Towards the end of my time testing Ruby Fortune casino, I reached out to email support with a more complex inquiry regarding withdrawal times for Visa transactions. I received a response within a couple of days, which was still faster than the money I was attempting to withdraw.

How to Sign-Up for Ruby Fortune

Registration at Ruby Fortune is super straightforward. Make sure you have your ID and proof of address to hand, and you’ll open an account in no time.

1. Visit the Ruby Fortune page and click the big red ‘Sign Up’ button in the centre of the page.

2. Create a username and password, and select your chosen language and currency. Enter your name, address, date of birth, and occupation. 

3. Tick the relevant boxes to confirm that you are over 19 and not a politically exposed person, head of an international organization, or a close associate of either group. Select if you would like to receive promotional material or have your details remembered for auto-login.

4. Once you’ve read the privacy policy and terms and conditions, click ‘Register’ and proceed to your account.

5. Click the ‘Get Started’ popup to begin the verification process.

6. Re-verify the details you entered in step two, making sure they match your ID.

7. You’ll need to verify a government issued ID and a proof of address. The easiest way to do this is by scanning it with your cell phone and then taking a selfie. Make sure that geolocation is enabled during the verification process.

8. Once Ruby Fortune has verified your details, you’re good to go!

Ruby Fortune Overview

Here’s Ruby Fortune in a nutshell:

Ruby Fortune Final Verdict

As we conclude this Ruby Fortune Casino review, it is clear that this operator is one to watch in the Ontario market. Its huge selection of deposit methods, demo games, and page navigation tools demonstrates a commitment to providing a user-led, streamlined gaming experience.

A handful of tweaks would put Ruby Fortune on the list of the best online casinos in Ontario. The withdrawal processing times are fairly reasonable, but the mandatory 24-hour pending period should be reduced—particularly once a player has passed KYC checks. The inconsistency with customer support is also something I hope they correct soon. Receiving incorrect information is frustrating and could drive away potential customers before they even sign up.

That being said, Ruby Fortune Casino is improving. The decision to lower the minimum withdrawal from $50 to $10 shows a willingness to listen to player feedback, and the responsible gambling tools highlight how much this operator values community safety. Overall, it is a fair and competitive site, and I’d recommend it to Ontario players looking for a solid all-round experience.

Responsible Gambling

Ruby Fortune offers a comprehensive selection of responsible gambling tools:

• Deposit limits: Cap how much you can deposit per day, week, or month.

• Loss limits: Cut yourself off after losing a set amount per day, week, or month.

• Session limits: Choose how long you can be logged in for each day, week, or month.

• Self test: Take a quiz to assess gambling behaviour.

• Self-exclusion: Request a break from your account from 24 hours to three months, or permanently.

• Gaming history: Analyze detailed breakdowns of your wins and losses.

Ruby Fortune’s responsible gambling page links to blocking software and help organizations such as Gamblers Anonymous, the Responsible Gambling Council, and ConnexOntario. Click the ‘Information’ tab to learn more about Ruby Fortune’s responsible gaming tools.

Responsible gambling is our top priority at WSN, so I was happy to see such a broad choice of useful tools. For more advice and practical resources, visit the WSN responsible gambling center.

How We Rate Casinos

Our reviews are written using a precise methodology to ensure our ratings are consistent and accurate. Before writing this Ruby Fortune review, I spent two weeks on the platform and spent my full budget of $1,000 testing payment methods and a broad variety of casino games.

Our hands-on approach means we gain a thorough understanding of a casino as a whole, but our ratings are based on five key areas:

1. User Experience: We don’t rely on information that’s already out there. We join casinos and learn through experience. Firsthand experience of making accounts, navigating through a site, and completing KYC checks is what makes our reviews accurate and helpful.

2. Games: There’s no such thing as a great casino without great games. We look for popular titles from leading providers, plus emerging names and exclusive games. The best online casinos offer games with features and themes that’ll cater to every player. We only recommend games from legitimate providers and check records for third party RNG audits to verify a casino’s fairness.

3. Payments: We make real-money deposits and withdrawals using every payment method a casino supports, taking note of transaction speeds, costs, and issues. This helps us recommend the options that will suit you the best and helps you steer clear of sneaky fees.

4. Promotions: We dive headfirst into T&Cs to make sure players are not registering to sites with unfair or predatory terms attached to their promotions. 

5. Customer Support: We interact with customer support via every available channel. Email, live chat, phone—we put a casino’s support team to the test so you can be sure you’ll get the best possible service if you encounter any issues. A great casino offers fast, friendly, and accurate assistance around the clock. We also look at FAQ pages, chatbots, or any other help resources to judge the accuracy and usefulness of information.

Why You Should Trust Us

At WSN, our team of casino experts takes pride in providing reviews that go the extra mile. Everything we write comes from real firsthand experience, so you can go into an online casino assured you know what you’re getting.

Our team has decades of experience, which we use to examine every detail of online casinos. We know what to expect from a platform and what stands out from the competition.

WSN’s writers are committed to revisiting our reviews every month to update them with new, relevant information. We never sugarcoat anything—if we spot unfair terms or feel like a casino should improve in some areas, we’ll let you know.